Group Company: AU Small Finance Bank Limited

Designation: Branch Manager Branch Banking

Office Location:

Position description: #Position description#

Primary Responsibilities: #Primary Responsibilities#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

- Reporting Designation: #Reporting Designation#
- Reporting Department: #Reporting Department#

Educational qualifications preferred

#Education and Experience#

- Category: #Category#
- Field specialization: #Field specialization#
- Degree: #Degree#
- Academic score: #Academic score#
- Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required work experience

- Industry: #Industry#
- Role: #Role#
- Years of experience: #Years of experience#

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to lead and manage branch operations within the Sales department. This role demands a strategic leader who can drive business growth, ensure operational excellence, and deliver superior customer service in the financial services sector. The ideal candidate will be responsible for overseeing all branch activities, managing a team, and implementing sales strategies to achieve targets while maintaining compliance with regulatory standards. This position requires a robust understanding of banking products, customer relationship management, and the ability to foster a high-performance culture aligned with the bank's values and goals.Responsibilities:-

- Lead and manage all branch operations to ensure efficient and compliant delivery of banking services.
- Develop and execute sales strategies to achieve branch business targets and revenue growth.
- Build and maintain strong relationships with customers to enhance customer satisfaction and retention.
- Supervise, mentor,



and motivate branch staff to achieve individual and team performance goals.
- Ensure strict adherence to regulatory guidelines, internal policies, and risk management protocols.
- Analyze branch performance metrics and prepare detailed reports for senior management review.
- Identify new business opportunities and collaborate with marketing teams to expand the customer base.
- Manage branch budgeting, expense control, and resource allocation to optimize profitability.
- Coordinate with credit and risk teams to ensure timely and accurate loan processing and approvals.
- Implement customer feedback mechanisms to continuously improve service quality and operational processes.

Skill:-

- Branch Operations Management
- Sales Strategy Development
- Customer Relationship Management (CRM)
- Regulatory Compliance
- Team Leadership and Development
- Financial Analysis and Reporting
- Risk Management
- Loan Processing and Credit Evaluation
- Budgeting and Expense Management
- Performance Metrics Analysis

Preferred Qualifications:-

- Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5-7 years of experience in branch banking or financial services with proven leadership capabilities.

Key Performance Indicators: #Key Performance Indicators#

Required Competencies: #Required Competencies#

Required Knowledge: #Required Knowledge#

Required Skills: #Required Skills#

Required abilities

- Physical: #Physical#
- Other: #Other#

Work Environment Details: #Work Environment Details#

Specific requirements

- Travel: #Travel#
- Vehicle: #Vehicle#
- Work Permit: #Work Permit#

Other details

- Pay Rate: #Pay Rate#
- Contract Types: #Contract Types#
- Time Constraints: #Time Constraints#
- Compliance Related: #Compliance Related#
- Union Affiliation: #Union Affiliation#

📌 Branch Manager Branch Banking (Puducherry)
🏢 AU Small Finance Bank
📍 Puducherry