BPO Executive

Job Summary:

We are looking for a female BPO Executive to handle customer enquiries, coordinate with clients, and provide administrative and backend support for our lift manufacturing business.

Roles & Responsibilities:

- Handle incoming and outgoing customer calls.
- Respond to customer enquiries and provide basic company information.
- Coordinate with the sales and service teams.
- Follow up with customers regarding enquiries and appointments.
- Maintain customer details and update records in Excel/CRM.
- Handle emails, WhatsApp messages, and customer communications.
- Schedule appointments and coordinate site visits.
- Prepare daily call reports and follow-up reports.

Requirements:

- Female candidates preferred.
- Qualification: Any Degree.
- Experience: 0–2 years (Freshers can also apply).
- Good communication skills in English and Tamil.
- Basic computer knowledge (MS Excel, Word and Email).
- Positive telephone etiquette and customer-handling skills.
- Responsible, confident and willing to learn.

Job Type: Full-Time

Industry: Lift & Elevator Manufacturing

Preferred Skills: Communication, Coordination, Data Entry and Customer Support.

📌 Bpo Executive (Chennai)
🏢 Atom Lifts India Private
📍 Chennai