Role & responsibilities
Minimum 18+ years of experience F&A; Operations, 10 years at Managerial Level and should have capability to manage 300+ FTEs Minimum 10+ years of R2R/P2P/O2C experience is mandatory. Drive on-time, accurate & quality service delivery within agreed-upon SLAs for assigned processes Identify opportunities to increase existing processes, reviewing the current lifecycle and recent business Review FTE requirements, shift plans & capacity planning Responsible for day to day deliverables in the APAC, US, UK, Europe clients Should be ready to work in client specific shifts. Integrate domain knowledge & business understanding to create superior solutions for the client Responsible for customer satisfaction by meeting / exceeding all service levels as agreed with the customer Drive & achieve productivity enhancements
Preferred candidate profile
Team size 300+
Experience - F&A;(PTP,RTR and OTC)
📌 AVP F&A (PTP, RTR and OTC) (Pune)
🏢 Wipro
📍 Pune