Role & responsibilities:
- Coordinate with US health insurance companies to obtain and verify patient insurance information.
- Review clinical documentation and maintain accurate records as per payer requirements.
- Handle voice-based work with 80%+ calling.
- Use designated websites/applications and follow defined SOPs.
- Meet assigned KPIs, quality standards, and productivity targets.
- Maintain strict confidentiality of PHI (Protected Health Information) and comply with company policies.
- Participate in training and adapt to changing process requirements.
- Be flexible to work across processes and in a 247 setting, including night shifts (6 PM3 AM / 9 PM–6 AM).
- Possess good analytical, communication, and MS Office skills.
📌 Auth Create (Fresher) (Noida)
🏢 R1 RCM
📍 Noida