Job Purpose

Job Purpose Description

Job Context & Major Challenges The Training manager is the custodian of capability building and performance of the 1000 workforce spread across the country.

- To build training architecture (Operations managers as Trainers, Building training content and build training processes and dashboards) to deliver on the capability building agenda.

- To be adept at training delivery, content development and training management. This role requires a unique blend of expertise in Retail Operations and learning & development.

- To work with Operations, Buying & Merchandising, Product, Visual merchandising, Marketing functions to conceptualize, create and drive relevant performance enhancing initiatives beyond the basic capability building.

- To identify, evaluate and work with competent vendors to support in executing the learning agenda for the brand/channel
- superior influencing skills to be able to drive Operations teams and other function as none of them would have a reporting relationship though they are driven by similar business objectives

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)

KRA1 Product Training

- Basic Product Training for CCA though regular content creation and daily in store learning material

- Advanced product training for Store Managers on Project drive category

- Seasonal Product Training Manuals delivery





- Identifying the need and delivering in-store product training

- Identify and groom SM and MRM as trainers for delivering product training

- Plan around assessment structure

- Enabling MRM/VMI to test and improve product knowledge

- Co-ordinate with third parties for any specific training requirement – like Brand specific category (Product Team)

- Developing content or fine tuning the existing one according to business need

KRA2 Execution of Standard Retail Processes – Capability Building and Succession Planning For Store Manager ,MRM Development

- Developing and maintaining systems to ensure smooth store operations through store checklist

- Building VM capabilities in store team through MRM/VMI driving VM champ program

- Maintenance and usage of MST platform for store communications

- Building and handholding Store Manager as Coaches

- Conducting development centre for SM and MRM development through classroom training, on the job project and handholding

- Identify top talent pool of Store Manager and ensure their grooming through dedicated training, projects or stints

KRA3 Store Project intervention for Category improvement

- Pilot the program with a set of stores

- Spend time at the store handholding the participants

- Make the required adjustments in content and suggest changes if any regd. Ways of working

- Help participants achieved desired outcomes

- Establish evidence for effectiveness of the intervention

📌 Assistant Manager - Sales Training, Planet Fashion (India)
🏢 Aditya Birla Lifestyle Brands
📍 India