– Assistant General Manager, Operations

Role Overview:

Responsible for managing and driving Flipkart operations across PAN India, ensuring operational excellence, SLA adherence, and effective stakeholder management.

Key Responsibilities

- Manage and oversee Flipkart operations across PAN India.

- Drive end-to-end logistics operations, including Inbound, Outbound, Dispatch, and Returns.

- Ensure achievement of customer-agreed SLAs, KPIs, and operational targets.

- Lead regional operations teams and drive operational efficiency.

- Monitor performance metrics, identify gaps, and implement corrective actions.

- Manage client relationships and ensure effective stakeholder coordination.

- Drive process standardization, productivity improvement, and cost optimization.





- Ensure compliance with operational processes, quality, and safety standards.

- Develop and mentor operations teams to achieve business objectives.

Experience & Skills Required:
- Proven experience in managing Flipkart operations across PAN India is mandatory.

- Solid expertise in end-to-end logistics and supply chain operations.

- Experience in multi-location operations management and large team handling.

- Strong client management, stakeholder management, and problem-solving skills.

- Ability to drive operational performance across multiple locations.

📌 Assistant General Manager - Operations (Mumbai)
🏢 Mahindra Logistics
📍 Mumbai