: Microsoft Dynamics 365 Customer Engagement Developer

Location: Bangalore, India

Role: Application Developer: Microsoft Dynamics 365 Customer Engagement (CRM)

About the Role

We are looking for a skilled Microsoft Dynamics 365 Customer Engagement Developer with hands-on experience in CRM customization, plugin development, workflow automation, and system integrations. The ideal candidate should have robust technical expertise in Dynamics 365 CRM, C#/.NET, JavaScript, and related Microsoft technologies to develop, enhance, and maintain business applications.

Roles and Responsibilities

- Customize and configure Microsoft Dynamics 365 Customer Engagement, including Customer Service and Sales applications.
- Develop and maintain CRM plugins, custom workflow assemblies, and form scripts.
- Configure standard workflows and leverage out-of-the-box Dynamics 365 CRM features.
- Develop solutions using C#, .NET, JavaScript, HTML, and CSS.
- Work with SSRS reporting using SQL and FetchXML, SSIS, and XRM tools.
- Develop and maintain integrations using OData, REST APIs, JSON, and AJAX.




- Create data migration mappings and integration solutions to support seamless data exchange.
- Work with Dynamics AX out-of-the-box features, X++, and workflow development and configuration.
- Troubleshoot and resolve application issues while ensuring adherence to coding standards and best practices.
- Collaborate with functional and technical teams to deliver reliable, scalable CRM solutions.

Must-Have Skills

- Strong knowledge of Microsoft Dynamics 365 Customer Engagement (CRM).
- Hands-on experience with Dynamics 365 Customer Service and Sales applications.
- Experience in CRM customization, plugin development, and custom workflow assemblies.
- Proficiency in C#, .NET, and JavaScript.
- Experience with CRM form scripting and workflow configuration.
- Knowledge of SSRS, SQL, FetchXML, SSIS, and XRM tools.
- Experience with OData, REST APIs, JSON, and AJAX.
- Understanding of data migration, integration mapping, and troubleshooting.

📌 Application Developer-Microsoft Dynamics 365 Customer Engagement (Bengaluru)
🏢 Proso.ai
📍 Bengaluru