About the RoleWe are looking for a hands-on AI/ML Product Implementation Manager to support the implementation, deployment, and continuous improvement of our in-house AI/ML products.

This role combines software engineering, product implementation, technical coordination, and customer interaction. You will work closely with our Product and Engineering teams to translate customer requirements into actionable technical tasks, coordinate implementation activities, and ensure successful delivery across different customer environments.

You will also coordinate a small team of developers and engineers, helping manage priorities, track progress, resolve implementation challenges, and maintain delivery timelines.

This is an opportunity to work in an agile startup environment with cutting-edge AI/ML technologies, contribute to real-world product deployments, and grow your technical and team leadership capabilities.

Key ResponsibilitiesProduct Implementation & Delivery

- Coordinate the implementation and deployment of our AI/ML products across different customer environments.
- Understand customer requirements and translate them into technical tasks and implementation plans.
- Work with engineering teams to integrate our products with customer systems, including CRMs, APIs, databases, and third-party applications.
- Coordinate testing, deployment, troubleshooting, and post-deployment support.
- Track implementation progress, identify dependencies, and ensure timely project delivery.
- Work with Product and Engineering teams to communicate customer feedback and identify areas for product improvement.
- Maintain implementation documentation and ensure smooth knowledge transfer across teams.

Technical Coordination & Team Management

- Coordinate a small team of developers and engineers working on product implementation and technical projects.
- Break down project requirements into actionable tasks and assign responsibilities.
- Track individual and team progress, ensuring that deliverables meet agreed timelines.
- Conduct regular follow-ups and implementation reviews to identify blockers and dependencies.
- Review development progress and coordinate testing and quality checks.




- Support team members in resolving technical challenges and escalate complex issues when required.
- Act as a coordination point between Product, Engineering, Sales, and customer teams.
- Encourage collaboration, accountability, and effective communication within the team.

Software & AI/ML Implementation

- Work with the engineering team to implement AI-powered features and product workflows.
- Understand and work with technologies such as Python, REST APIs, databases, and application integrations.
- Coordinate the implementation of Generative AI capabilities, including LLM-based applications, RAG pipelines, AI agents, and vector databases.
- Assist with building and testing POCs and technical prototypes for new customer requirements.
- Work with developers on application deployment using Docker and cloud infrastructure.
- Help identify and troubleshoot issues across application, integration, and deployment layers.
- Stay updated on emerging AI/ML technologies and explore their practical applications within our products.

Cross-functional Collaboration

- Work closely with Product and Engineering teams to plan and execute implementation activities.
- Participate in customer discussions, technical discovery calls, and product demonstrations when required.
- Communicate project updates, timelines, risks, and dependencies to relevant stakeholders.
- Translate customer feedback and implementation challenges into actionable product requirements.
- Help establish repeatable processes for product implementation, testing, and deployment.

Who We're Looking ForExperience

- 4–5 years of experience in software development, technical implementation, product engineering, or a related technical role.
- Some hands-on exposure to AI/ML or Generative AI applications is preferred.
- Experience coordinating developers, managing technical tasks, or leading small project teams.
- Experience working on software applications, product integrations,



or customer implementations.
- Understanding of the software development lifecycle, from development and testing to deployment.
- Experience working directly with customers or technical stakeholders is an advantage.

Technical SkillsWe are looking for a positive technical foundation rather than expertise across every technology.

- Working knowledge of Python or another programming language.
- Understanding of REST APIs and third-party integrations.
- Familiarity with databases and application architecture.
- Basic understanding of AI/ML and Generative AI concepts.
- Exposure to LLM applications, RAG, embeddings, AI agents, or vector databases is a plus.
- Familiarity with Git and collaborative development practices.
- Working knowledge of Docker and application deployment.
- Basic exposure to cloud platforms such as AWS, GCP, or Azure.
- Ability to understand technical issues, work with developers to resolve them, and coordinate implementation activities.

Team & Management Skills

- Ability to coordinate and manage a small technical team.
- Good task management, planning, and follow-up skills.
- Ability to prioritise work and manage multiple deliverables.
- Strong communication and stakeholder management skills.
- Comfortable working with evolving requirements in a fast-paced environment.
- Proactive approach to problem-solving and taking ownership of deliverables.
- Ability to balance technical understanding with team coordination and project execution.

Educational Background

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field is preferred.
- Relevant technical experience and practical project exposure will be valued alongside formal qualifications.

Why Join Superteams?At Superteams, you will work at the intersection of AI engineering, product, and real-world business problems, taking ownership of how our in-house AI platform is implemented, deployed, and continuously improved. You will work directly with startups and enterprises, build and ship production AI systems, solve challenging technical problems across the stack, and have the opportunity to shape both the technology and the product as we scale.

📌 AI/ML Product Implementation Manager (Kolkata)
🏢 Superteams.ai
📍 Kolkata