We’re Hiring: Client Account Manager

? Bangalore (with regular travel to Hyderabad) | ? Full-time | ? 5–6 years of experience

? Reports to: Head – Customer Success

About TecQubes

TecQubes works with Global Capability Centres (GCCs), helping global enterprises build, scale and run their India operations. We work closely with GCC leadership teams to deliver the talent, technology and operational support they need to grow. Our client base is expanding quickly and new partnerships are coming in, so we’re strengthening our client-facing team to match.

Why This Role Matters

This is a high-impact role at an important moment for us. As our business grows, you’ll be central to keeping our GCC clients happy, making sure we deliver what we promise, and turning strong relationships into long-term growth. You’ll report directly to our Head of Customer Success and work closely with senior stakeholders on both sides.

What You’ll Do

Client Relationship Management

- Be the single point of contact for assigned GCC client accounts
- Build trusted relationships with client stakeholders, from working teams up to leadership
- Run regular review meetings, status updates and quarterly business reviews (QBRs)
- Track client satisfaction and act early on any concerns

Delivery Validation & Quality
- Check that deliverables meet client requirements, scope and agreed timelines before handover
- Work with internal delivery and technical teams to make sure commitments are met
- Keep track of SOWs, SLAs, milestones and sign-offs

Escalation Management
- Own client escalations from start to finish and drive them to a quick resolution
- Find root causes and put preventive steps in place with internal teams
- Keep the Customer Success Head and the client informed during critical situations





Account Growth & Business Development
- Find upselling and cross-selling opportunities in existing accounts
- Grow account revenue by understanding each client’s business goals and challenges
- Generate and qualify new business leads, and support proposals, pitches and negotiations
- Keep account plans and revenue forecasts up to date, and report regularly to the Customer Success Head

Travel
- Based in Bangalore, with regular travel to Hyderabad (and other client locations as needed)

What We’re Looking For

- 5–6 years of experience in account management, client servicing or customer success, preferably in IT services or technology
- Experience working with GCCs, captive centres or global enterprise clients is a strong plus
- A proven record of managing and growing client accounts
- Strong communication, presentation and negotiation skills
- Confident handling escalations and difficult conversations
- Business development or sales exposure is a robust plus
- Good understanding of SOWs, SLAs and project delivery processes
- Comfortable with CRM tools (Salesforce, HubSpot, Zoho or similar) and MS Office / Google Workspace
- Willing to travel regularly between Bangalore and Hyderabad
- Bachelor’s degree required; an MBA is a plus

What We Offer

- Competitive compensation with performance-linked incentives
- Direct work with GCC leadership teams and our senior management
- A high-impact role in a fast-growing business
- A clear growth path into senior account or client partner roles as we scale

How to Apply

Apply directly on LinkedIn or send your resume to [email protected] with the subject line “Client Account Manager – Bangalore”.

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📌 Account Manager (Bengaluru)
🏢 Tecqubes Technologies
📍 Bengaluru