ACCOUNT MANAGER – DIGITAL MARKETING AGENCY

Location: Bangalore (On-site)

Experience: 2–4 Years

Reporting to: Account Lead

About Squadra Media

Squadra Media is a Bangalore-based digital marketing agency with over 7 years of experience in delivering creative, strategic, and result-driven marketing solutions. We specialize in branding, digital marketing, content creation, creative campaigns, and integrated marketing solutions, helping businesses build strong brand identities and achieve their marketing goals.

At Squadra Media, account management is not just servicing — it is leadership, problem-solving, delivery ownership, and long-term relationship building.

Role Purpose

This role focuses on managing enterprise accounts with strong ownership, operational discipline, responsiveness, and a deep understanding of client requirements.

Success in this role means building strong client relationships, ensuring smooth delivery, driving account growth, improving team coordination, and maintaining consistently high-quality output.

Key Responsibilities

1. Enterprise Marketing & Account Management

- Understand client performance marketing objectives and coordinate with relevant teams to align campaign strategies with business goals.
- Build and manage strong working relationships with client stakeholders across B2B accounts.
- Understand client business priorities, challenges, and marketing goals.
- Act as a key point of coordination between clients and internal teams.
- Provide proactive recommendations and strategic inputs for ongoing engagements.

2. Delivery & Operational Excellence

- Drive smooth day-to-day delivery across creative, digital, content, web, performance marketing, and campaign workstreams.
- Ensure timelines, quality standards, responsiveness, and operational expectations are consistently met.
- Improve delivery coordination, planning, reviews, and communication across teams.
- Reduce operational gaps, rework, and workflow inefficiencies.

3. Business Growth,



Revenue & Account Health

- Meet revenue targets and support account growth through upselling opportunities.
- Monitor account health, delivery risks, workload planning, and operational priorities.
- Work with performance marketing teams to understand campaign performance, key metrics, and improvement opportunities.
- Support business reviews, reporting, and internal planning discussions.
- Ensure accounts operate efficiently and sustainably.

4. Team Coordination & Leadership

- Work closely with content, creative, digital, web, and production teams across projects.
- Coordinate workflows and priorities across multiple stakeholders and timelines.
- Mentor junior account managers or executives where required.
- Promote ownership, responsiveness, collaboration, and accountability.
- Coordinate effectively with performance marketing teams on campaign planning, execution, optimization, and reporting.

5. Problem-Solving & Communication

- Handle delivery challenges, escalations, and changing priorities calmly and proactively.
- Communicate effectively with clients, leadership, and internal teams.
- Balance speed, quality, and stakeholder expectations in a fast-paced environment.

Desired Skills and Experience

- Strong understanding of performance marketing and experience coordinating campaign execution, tracking, optimization, and reporting.
- Good knowledge of Google Ads, Meta Ads, campaign execution, optimization, and performance reporting.
- Ability to understand and interpret key performance marketing metrics such as Leads, Conversions, CPL, CPA, ROAS, and ROI.
- Strong understanding of B2B marketing and enterprise client environments.
- Experience managing integrated workstreams across content, creative, digital, web, and campaigns.
- Excellent communication, coordination, and stakeholder management skills.
- Robust ownership mindset with excellent operational thinking.
- Ability to manage multiple projects and priorities simultaneously.
- Calm under pressure and comfortable handling ambiguity.

📌 Account Manager - Digital Marketing Agency (Bengaluru)
🏢 Squadra Media
📍 Bengaluru