Key Responsibilities

•New Business Hunting: Identify, research and approach potential clients in the US markets to generate new business opportunities.

•Lead Generation: Build a pipeline of prospective clients through LinkedIn, email outreach, cold calling, networking and other prospecting channels.

•Client Acquisition: Initiate conversations with prospective clients, understand their business needs, arrange meetings and support the conversion of opportunities into new accounts.

•Account Management: Manage and strengthen relationships with existing clients to ensure satisfaction, retention and long-term engagement.

•Account Growth: Identify upselling, cross-selling and additional service opportunities within existing accounts.

•Requirement Understanding: Understand client business and technical requirements and coordinate with internal delivery teams to propose suitable IT services.

•Sales Pipeline Management: Maintain accurate prospect and opportunity records, track follow-ups and manage sales activities through the CRM.

•Commercial Coordination: Support proposals, presentations, SOWs, MSAs, pricing discussions and other commercial activities.

•Performance Tracking: Analyse account performance, sales pipeline, conversion rates, revenue and other relevant business metrics.

•Internal Coordination: Work closely with technical, delivery and resource management teams to ensure client requirements are addressed effectively.

•Client Communication:



Conduct client meetings, business reviews and regular follow-ups while proactively resolving concerns.

•Market Research: Research target companies, decisionmakers, industry trends and potential opportunities to develop recent business.

Required Skills and Qualifications

•3–5 years of experience in Account Management, Business Development or Client Relationship Management within the IT services industry.

•Experience dealing with clients or prospects in the US market.

•Demonstrated experience in both new client hunting and existing account management.

•Good understanding of IT services such as application development, software testing, cloud services, support and maintenance, or resource augmentation.

•Strong communication, presentation, negotiation and relationship-building skills.

•Good analytical and aptitude skills, with the ability to research accounts, interpret sales data and identify business opportunities.

•Ability to identify decisionmakers, initiate conversations, generate leads and build a qualified sales pipeline.

•Commercial awareness and an understanding of sales cycles, revenue generation and account profitability.

•Proficiency in MS Excel, PowerPoint and CRM tools such as HubSpot or Salesforce.

•Self-motivated, target-oriented and capable of managing multiple opportunities independently.

•Willingness to work from the Chennai office from 2:00 PM to 10:00 PM IST.

📌 Account Manager - IT Services (Chennai)
🏢 DATA SOFTWARE RESEARCH COMPANY PRIVATE
📍 Chennai