We are looking for an experienced and result-oriented Regional Manager – Operations to oversee Integrated Facility Management (IFM) operations across multiple client sites in the Hyderabad region. The candidate will be responsible for site operations, client relationship management, manpower planning, team handling, service quality, and business development activities.
Key Responsibilities
- IFM & Operations Management
- Oversee day-to-day IFM operations across multiple client locations.
- Ensure smooth functioning of housekeeping, technical and other facility management services.
- Monitor operational performance and ensure adherence to company standards and client requirements.
- Site Visits & Audits
- Conduct regular site visits and operational inspections.
- Monitor service quality, employee performance and site activities.
- Identify operational issues and implement corrective actions.
- Client Relationship Management
- Handle client meetings, concerns, feedback and escalations.
- Maintain strong professional relationships with existing clients.
- Ensure client satisfaction and service delivery commitments.
- Operations Team Management
- Lead, guide and monitor the operations team.
- Coordinate with Site Supervisors,
Facility Executives and Field Officers.
- Ensure effective team performance and timely resolution of operational challenges.
- Manpower Planning & Deployment
- Plan and manage manpower requirements across sites.
- Coordinate recruitment, deployment and workforce allocation.
- Ensure adequate manpower availability and attendance management.
- Business Development & Expansion
- Identify recent business opportunities within the assigned region.
- Support new client onboarding and operational mobilization.
- Explore opportunities to expand existing business operations.
Required Skills & Qualifications
- Minimum 5–8 years of experience in IFM / Facility Management / Operations.
- Strong knowledge of facility management and multi-site operations.
- Excellent client handling and team management skills.
- Experience in manpower planning and deployment.
- Strong communication, leadership and problem-solving abilities.
- Willingness to travel and conduct regular site visits across Hyderabad.
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund