Job description
Role & responsibilities
- Handle daily customer calls, WhatsApp inquiries and follow-ups.
- Maintain relationships with existing customers.
- Generate repeat business and develop new customer leads.
- Follow up on pending payments and outstanding collections.
- Maintain customer databases, sales records and follow-up reports.
- Coordinate with the sales and warehouse teams for order processing and delivery updates.
- Inform customers about new stock arrivals, offers and available deals.
- Ensure customer satisfaction and resolve basic queries.
Preferred candidate profile
- Valuable communication and negotiation skills.
- Basic knowledge of Excel and Google Sheets.
- Strong follow-up and customer-handling skills.
- Ability to manage multiple customers and tasks.
Email:-
[email protected]
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Relationship Executive (Shahdara)
🏢 Kapoor Fab
📍 Shahdara