Sankara Netra Chikitsalaya LLP is looking for compassionate, confident, and well-spoken Patient Counsellors to assist patients and their families by providing clear information about eye care services, treatment procedures, surgery options, and hospital facilities.

The ideal candidate should possess excellent communication skills, patience, empathy, and the ability to guide patients throughout their hospital experience.

Key Responsibilities

- Patient Counselling: Explain recommended treatments, eye surgeries, procedures, and available services to patients and their attendants based on doctors' advice.
- Surgery Counselling: Guide patients regarding cataract surgery, lens options, LASIK, and other ophthalmic procedures as applicable.
- Treatment Cost Explanation: Explain surgery packages, treatment charges, payment options, and available facilities.
- Patient Coordination: Coordinate with ophthalmologists, nursing staff, and other departments to ensure a smooth patient experience.
- Appointment Management: Assist patients with scheduling consultations, investigations, surgeries, and follow-up appointments.
- Insurance & Schemes: Provide basic information about applicable insurance facilities, EHS, and other healthcare schemes.
- Patient Follow-Up:



Contact patients regarding scheduled procedures, appointments, and follow-up visits.
- Patient Satisfaction: Address general patient enquiries and concerns professionally and courteously.
- Documentation: Maintain accurate records of counselling sessions, patient enquiries, and follow-up activities.

Eligibility & Requirements

- Qualification: Bachelor's degree in any discipline.
- Language: Fluency in Telugu is mandatory.
- Positive communication and interpersonal skills.
- Ability to explain information clearly and patiently.
- Friendly, empathetic, and professional attitude towards patients.
- Basic computer knowledge.
- Previous experience in patient counselling, hospital front office, healthcare coordination, or customer service will be an added advantage.
- Freshers with excellent communication skills may also apply.

Salary & Benefits

- Salary as per industry standards, based on qualifications and experience.
- Opportunities for career growth in the healthcare sector.

How to Apply

Interested candidates can share their updated resumes via WhatsApp:

WhatsApp: +91 (phone hidden)

Sankara Netra Chikitsalaya LLP

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Patient Counselor (Tenali)
🏢 Sankara Netra Chikitsalaya
📍 Tenali