JOB DESCRIPTION (CaaS-Ops Executive) : Operations Management :

- Coordinate day-to-day dispatches and ensure timely delivery of goods to customers.
- Maintain transparent visibility on inventory, stock levels, and order status.
- Coordinate with production, warehouse, and logistics teams for smooth execution.

Logistics & Delivery :

- Prepare dispatch plans and follow up with transporters for on-time pickup and delivery.
- Track shipments and update internal systems and customers.
- Handle issues related to delays, damage, or re-routing as needed.

Customer Coordination & Support :

- Follow up with customers for delivery confirmation, feedback, and repeat requirements.
- Serve as the first point of contact for all supply-related customer queries.
- Ensure service level.

Reporting & Documentation :





- Maintain dispatch records, delivery logs, and customer communication logs.
- Generate daily/weekly reports on delivery status, delays, and customer feedback.
- Update ERP/CRM tools regularly with order and shipment status.

Requirements :

- Bachelor’s degree in Supply Chain, Logistics, Operations, or similar field.
- 1-3 years of experience in operations, dispatch, or customer coordination.
- Strong command over MS Excel, Google Sheets, and basic ERP or inventory software.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced, time-sensitive environment.

📌 Warehouse Executive (Lucknow)
🏢 Talent Vision Services
📍 Lucknow