Logistics Operations Executive - SAP & Dispatch CoordinationRole Overview

We are seeking a detail-oriented and process-driven Logistics Operations Executive to support end-to-end logistics control activities for MFS deliveries. The role involves executing defined SOPs in SAP and customer portals, coordinating with warehouses (C&F;) and transporters, monitoring dispatch and delivery milestones, and ensuring timely POD/GRN documentation and reporting.

This is an execution-focused operations role requiring strong follow-up, accuracy, and ownership of closure.

Key Responsibilities 1. Appointment & Delivery Slot Coordination

- Verify delivery date, time, and location accuracy.
- Communicate schedule changes to internal stakeholders and transport partners.

1. Warehouse & Transporter Coordination

- Coordinate with Logistics In Charge (LIC) at C&F;/warehouses for vehicle readiness.
- Confirm transporter allocation and dispatch preparedness.
- Ensure dispatch readiness data is accurately captured.

- SAP Dispatch Documentation

- Create/trigger Advanced Shipping Notifications (ASN) in SAP as per process.
- Update dispatch milestones in system within defined timelines.
- Maintain accurate transaction entries and system updates.

- In-Transit Monitoring & Escalation

- Monitor shipment timelines and identify delays or delivery exceptions.
- Escalate issues to Branch Manager/MFS Lead as per escalation matrix.
- Record standardized delay reasons for reporting and analytics.

- POD & GRN Management

- Track Proof of Delivery (POD) status and act on pending alerts.
- Follow up for POD collection and validate completeness (stamp/signature).
- Upload and maintain POD documentation as per repository guidelines.
- Download and maintain digital GRN copies with structured naming/version control.

- Operational Reporting

- Prepare and publish daily shipment status reports (Dispatch, In-transit, Delivered, POD Pending, Exceptions).
- Maintain trackers and logs with high data accuracy.
- Ensure reports are shared within defined TAT.





Tools & Systems

- SAP (logistics transactions, ASN creation, milestone updates)
- MS Excel (filters, pivot tables, VLOOKUP/XLOOKUP preferred)
- Customer chain portals
- Shared drives/SharePoint
- Calling tools/softphone (if applicable)
- Any Graduate (BA / BCom / BSc / BBM / BBA or equivalent)

Experience

- 3-5 years in logistics operations, warehouse coordination, shared services, BPO operations, or supply chain support roles.

Language Skills

- Hindi and English - Mandatory
- Kannada, Marathi, and/or Gujarati - Preferred (based on regional coordination)

Key Competencies

- High attention to detail and data accuracy
- Ownership mindset with proactive follow-ups
- Ability to manage repetitive process-driven tasks
- Comfortable working under deadlines and SLA-driven environment

KPIs / Success Metrics

- Appointment booking within defined TAT
- On-time ASN creation and milestone updates
- Timely escalation of delays/exceptions
- POD closure within TAT with mínimal backlog
- Daily report publication accuracy and timeliness
- Repository compliance and audit readiness

Training & Support

- Structured training on SOPs, SAP steps, templates, and escalation process.
- Defined checklists and process documentation provided.
- Role focuses on disciplined execution rather than strategic supply chain planning.

Work Conditions

- Willingness to work in roster/shift model if required.
- Availability during peak business periods (month-end/quarter-end).
- Adherence to data confidentiality and process compliance standards.

Pay: ₹30,000.00 - ₹50,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Experience :

- Logistics Operations: 5 years (required)
- Supply Chain Operations: 5 years (required)
- C&F; Coordination: 5 years (required)
- Proof of Delivery (POD): 5 years (required)
- Advanced Shipping Notification (ASN): 5 years (required)
- Dispatch Coordination: 5 years (required)
- Shipment Tracking: 5 years (required)
- Appointment Scheduling: 5 years (required)
- Transporter Coordination: 5 years (required)

Work Location: In person

📌 Logistics Operations Executive - SAP & Dispatch Coordination (Ahmedabad)
🏢 Srishti Software Applications
📍 Ahmedabad