WOODMORE SHOE HAVE A WIDE RANGE OF FOOTWEARS, SELLER ON AMAZON AND FLIPKART, ETC

The staff responsible for handling an e-commerce platform like Amazon or Flipkart have a wide range of responsibilities depending on their role. Here are the key areas of responsibility across different roles: 1. Product Management

- Product Listings : Adding new products, updating product descriptions, and ensuring accurate specifications, prices, and availability.
- Content Optimization : Writing engaging product descriptions, SEO optimization, and using high-quality images to attract buyers.
- Inventory Management : Tracking stock levels and coordinating with warehouses or suppliers to avoid overstocking or stockouts.

2. Customer Service

- Order Support : Assisting customers with placing orders, tracking shipments, and resolving issues.
- Returns & Refunds : Handling customer complaints related to returns, refunds, or damaged goods.
- Feedback Management : Responding to customer reviews and ratings to maintain a positive seller reputation.

3. Marketing & Promotions

- Campaign Management : Running promotions, discounts, or seasonal sales.
- Advertisement : Managing sponsored listings, ads, and campaigns to increase visibility and drive sales.

4. Technical & IT Support

- Platform Maintenance : Ensuring the e-commerce platform is functional, user-friendly, and up-to-date.
- Bug Fixes : Troubleshooting and resolving technical issues that affect customer experience.
- Integration : Syncing the platform with payment gateways, logistics partners, or third-party tools.

5. Order Fulfillment

- Logistics Coordination : Partnering with shipping providers for smooth and timely delivery of products.
- Warehouse Management :



Ensuring efficient packing, dispatch, and quality checks.
- Order Tracking : Providing real-time updates to customers regarding their orders.

6. Analytics & Reporting

- Sales Analysis : Monitoring sales trends, customer preferences, and market performance.
- Inventory Analysis : Predicting demand and planning stock replenishment accordingly.
- Performance Reporting : Analyzing the performance of marketing campaigns and website traffic.

7. Compliance & Legal

- Policy Adherence : Ensuring adherence to marketplace guidelines, including product authenticity and fair pricing.
- Data Privacy : Safeguarding customer information and maintaining compliance with data protection laws.
- Taxation & Billing : Ensuring proper handling of invoices, GST, and other tax obligations.

8. Vendor Management

- Onboarding Vendors : Helping third-party sellers list their products on the platform.
- Training & Support : Providing training on platform usage and resolving vendor queries.
- Performance Monitoring : Ensuring vendors maintain quality standards and meet delivery expectations.

By collaborating effectively across these areas, the team ensures a seamless shopping experience for customers while maintaining operational efficiency and profitability for the business.

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹16,500.00 per month

Ability to commute/relocate:

- Bhiwandi, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- PRODUCT UPLOADING AND LISTING (AMAZON, FLIPKART)

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- total work: 1 year (required)
- 5S: 1 year (preferred)

Work Location: In person

📌 E-commerce Manager (Bhiwandi)
🏢 WOODMORE SHOE
📍 Bhiwandi