E-commerce & Quick Commerce Account Manager - Job DescriptionThe Premium Basket

Premium Dry Fruits, Gourmet Snacks & Gifting Solutions

About the Role

Key Responsibilities

- Manage complete operations of E-commerce and Quick Commerce marketplace accounts
- Handle operations across leading e-commerce, quick-commerce, and digital marketplace platforms. Monitor and optimize product listings, pricing, visibility, and catalog performance
- Drive sales growth through platform management, promotions, and campaign planning
- Coordinate inventory planning, stock replenishment, and demand forecasting with warehouse and operations teams
- Ensure timely order processing, dispatch management, and fulfillment coordination
- Monitor platform KPIs including sales, stock availability, fill rates, returns, and cancellations
- Manage marketplace escalations, claims, penalties, returns, and account health issues
- Coordinate with marketplace account managers and platform representatives for business growth opportunities
- Analyze sales reports, platform performance, and operational data to improve efficiency and profitability
- Plan and execute promotional campaigns, deals, ads, and visibility activities across platforms
- Ensure accurate product content, images, pricing, and brand consistency across all marketplaces
- Track competitor activities, pricing trends, and market performance
- Maintain proper operational records, MIS reports, and documentation
- Lead coordination between warehouse, operations, marketing, and marketplace teams for smooth execution





Required Skills :

- Strong understanding of E-commerce and Quick Commerce marketplace operations
- Excellent communication, coordination, and team management skills
- Good analytical and problem-solving abilities
- Proficiency in Excel, Google Sheets, and marketplace dashboards
- Knowledge of inventory planning, catalog management, and sales analysis
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Strong operational and execution-oriented mindset

Preferred Experience

- 4-7 years of experience in E-commerce, Quick Commerce, or marketplace account management
- Experience in FMCG, D2C, food, gifting, or consumer brands preferred
- Hands-on experience with leading e-commerce, quick-commerce, and digital marketplace operations preferred. Experience in handling marketplace growth strategies and account escalations preferred

Qualification

- Bachelor’s degree in Commerce, Management, Marketing, or related field preferred

Salary

- ₹35,000 - ₹50,000 per month (Based on experience and expertise)

Why Join Us

- Opportunity to work with a fast-growing premium food and gifting brand
- Exposure to leading E-commerce and Quick Commerce platforms
- Growth-oriented and learning-focused work culture
- Hands-on experience in scaling marketplace business operations
- Opportunity to contribute directly to brand growth and expansion

Pay: ₹35,000.00 - ₹50,000.00 per month

Advantages :

- Paid time off

Work Location: In person

📌 E-commerce & Quick Commerce Account Manager (Ambernath)
🏢 Zi Jibla Ventures
📍 Ambernath