Description

Responsibilities

- Own end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, and other clouds as engagements require
- Lead architecture and solution design workshops; prepare technical design documents and define best-practice architecture
- Advise on and design AI-driven capabilities (Agentforce, Einstein AI, Data Cloud) into the overall solution
- Own data architecture, integration strategy, security model, and governance across the platform
- Review and guide Apex/LWC development work; ensure code quality and architectural alignment
- Manage third-party integrations and multi-cloud data flow
- Conduct architecture reviews, gap analysis, and platform health checks for existing implementations
- Mentor Consultants/Developers on architecture best practices
- Stay current with new Salesforce releases, features, and AI capabilities, and recommend adoption where relevant

Salesforce Clouds

- Sales Cloud — Lead/Opportunity management, forecasting, CPQ basics (Must Have)
- Service Cloud — Case management, Omni-Channel (Must Have)
- Marketing Cloud Account Engagement / Pardot — B2B marketing automation (distinct product from Marketing Cloud) (Good to Have)
- Experience Cloud (Community Cloud) — Partner/Customer portals (Good to Have)
- Data Cloud — Unified customer data, segmentation (Good to Have)
- Revenue Cloud / CPQ & Billing — Quote-to-cash processes (Good to Have)
- Health Cloud / Financial Services Cloud — for industry-specific engagements (Good to Have)




- Analytics / Tableau / CRM Analytics — Reporting and business intelligence (Good to Have)

AI Modules

- Agentforce — AI agent configuration for sales/service processes (Good to Have)
- Einstein AI (Copilot, GPT, Prediction Builder, Bots) — predictive and generative AI features (Good to Have)
- Prompt Builder — AI prompt template design (Good to Have)

Required Skills :

- Robust conceptual and working knowledge of Apex — enough to review, guide, and unblock the development team (hands-on coding not mandatory at this level)
- Strong conceptual and working knowledge of Lightning Web Components (LWC) and modern Salesforce UI architecture
- Deep understanding of Salesforce data model, security architecture, and integration patterns (REST/SOAP, MuleSoft preferred)

Certifications

- Salesforce Certified Application Architect / System Architect / Technical Architect (Architect-track) (required)
- Salesforce Certified Administrator (required)
- Salesforce Certified Platform Developer I (PD1) (required)
- Salesforce Certified Platform Developer II (PD2) (required)
- Salesforce Certified Sales Cloud Consultant (required)
- Salesforce Certified Service Cloud Consultant (required)
- Salesforce Certified Marketing Cloud Consultant (required)
- Marketing Cloud Account Engagement (Pardot) Specialist — B2B marketing automation expertise (Good to Have)
- Data Cloud Consultant — unified data/segmentation expertise (Good to Have)
- AI Associate / Agentforce Specialist — exposure to Salesforce AI capabilities (Good to Have)

Qualifications

- Bachelor's degree in Computer Science, IT, or related field

📌 Salesforce Architect (Ahmedabad)
🏢 TRooTech Business Solutions
📍 Ahmedabad