Job Title: Assistant Operations Manager - Skill Development Programmes

Experience : 5-7 Years Location : Noida / Delhi NCR (Travel Required)

Job Overview

Key ResponsibilitiesOperations Management

- Manage and monitor day-to-day operations of multiple training centres across different states.
- Ensure smooth implementation of skill development projects as per project guidelines and timelines.
- Coordinate with Centre Incharges, Trainers, Mobilizers, Placement Officers, and Regional Teams.
- Ensure availability of infrastructure, training resources, and operational requirements at centres.
- Conduct regular centre reviews and monitor overall centre performance.

Target Monitoring

- Track and monitor monthly, quarterly, and annual targets related to:

- Mobilization

- Admissions

- Batch Formation

- Training Delivery

- Assessments

- Certifications

- Placements

- Retention and Tracking

- Follow up with field teams to ensure timely achievement of targets.

- Analyze performance gaps and implement corrective action plans.

Reporting & MIS

- Prepare Daily, Weekly, and Monthly MIS reports.
- Submit operational updates and performance reports to management.
- Maintain project trackers and dashboards.
- Monitor centre-wise target achievement and productivity reports.
- Ensure accuracy of data reported by centres.

Compliance & Documentation

- Ensure all centres maintain proper documentation and records.
- Monitor compliance with SOPs, project guidelines, and organizational policies.
- Track employee joining formalities, attendance records, and centre documentation.
- Coordinate with Compliance, HR, Finance, and Management teams for operational requirements.

Team Coordination

- Guide and support Centre Incharges and field teams in operational matters.




- Conduct regular review meetings and performance discussions.
- Ensure effective communication between Head Office and field teams.
- Resolve operational issues and escalate critical matters when required.

Monitoring & Field Visits

- Conduct regular centre visits and audits.
- Verify training quality, documentation, attendance, and infrastructure.
- Submit visit reports with observations and recommendations.
- Ensure corrective actions are implemented within timelines.

Additional Responsibilities

- Support manpower planning and deployment across centres.
- Coordinate for assessments, certifications, placements, and employer engagement activities.
- Maintain project calendars and monitor milestone completion.
- Assist management in strategic planning and operational decision-making.
- Handle any other operational responsibilities assigned by management.
- Graduate/Post Graduate in any discipline.
- 5-7 years of experience in Skill Development, Education, Training, NGO, or Project Operations.
- Proven experience in handling multiple centres across different states.
- Strong command over MIS, reporting, target monitoring, and team coordination.
- Excellent skills in MS Excel, Google Sheets, reporting, and data analysis.
- Robust leadership, communication, and problem-solving abilities.
- Willing to travel extensively for centre monitoring and operational reviews.

Key Performance Indicators (KPIs)

- Centre Operational Efficiency
- Target Achievement (%)
- Timely Reporting & MIS Submission
- Compliance Score
- Batch Formation & Training Progress
- Placement Performance
- Issue Resolution Timelines
- Documentation Accuracy
- Team Productivity & Coordination

Pay: Up to ₹45,000.00 per month

Work Location: In person

📌 Assistant Operations Manager (Noida)
🏢 NIED
📍 Noida