The Raviz Hotel & Resorts, Calicut seeking an accomplished Assistant Reservations Manager to join us. As the Assistant Reservations Manager, you will be responsible for overseeing the Resort and the City reservations operations to ensure efficiency, accuracy, and outstanding guest service. You will also play a key role in maximizing revenue through effective room inventory management and upselling strategies.

Key Responsibilities

- Responsible for upholding our brand standards for exceptional service by handling inquiries, resolving complaints, and ensuring accurate and timely processing of reservations
- Implement strategies to optimize room occupancy and revenue, including managing room blocks, rate setting, and promotion
- You need to supervises, mentors and leads the reservations team of the property. He/She trains the new team members as well as creates a culture of generating current knowledge opportunities and good service attitude.
- To assists with providing information and reservations to guests, including upselling special packages, upgraded rooms and cross-selling different services throughout the property.



He/She needs to produce daily and weekly room occupancy reports for management, and ensures all third party reservations are accurately captured in the system.
- Monitors the Agents' calls to ensure correct sales tactics are used and quality service is provided. He/She has to ensure all sales and reservations are performed with adherence to the policies and procedures of the property.

Job Requirements

- Bachelor’s Degree or full professional qualification in Business Administration, Hospitality Management or a related field.
- 5 to 8 years’ experience in a similar capacity in the hospitality industry, preferably in a property of similar standing.
- Strong interpersonal, communication and organizational skills.
- Team player with excellent and proven leadership skills.

Job Types : Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits :

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Assistant Reservation Manger (Kozhikode)
🏢 The Raviz Hotels E Resorts
📍 Kozhikode