PEXA Car Care is looking for a confident, mature, and resilient Franchise Coordinator Assistant to handle existing franchisee queries, complaints, and operational escalations .

It is a problem-solving and relationship-management role that requires strong communication skills and the ability to handle demanding and difficult franchise partners professionally .

Key Responsibilities

- Serve as the primary contact for existing PEXA Car Care franchise partners

- Handle franchisee queries, complaints, and escalations .

- Manage high-pressure conversations with dissatisfied or demanding franchisees.

- Coordinate with internal teams (Operations, HR, Finance, Marketing) to resolve issues

- Follow up on open issues and ensure timely closure :





- Escalate critical matters to management with factual analysis and recommendations

Required Skills & Competencies

- Excellent communication skills in English, Malayalam and Hindi :

- Proven ability to handle hard customers and conflict situations :

- Robust problem-solving and negotiation skills

High emotional intelligence, patience, and resilience

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Franchise Coordinator (Kazhakkoottam)
🏢 Pexa Car Care
📍 Kazhakkoottam