Job Title: Manager - Organization Development (Certified)

Function: Human Resources

Reports To: Head

- Organizational Development

Location: Head Office

Travel Required: 25% ? 50% 75% - About DHL Blue Dart Express India :

- Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

- We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are,



committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

- If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive advantages, access to cross-functional, succession planning and global career paths, and strong culture of recognition. - Position Overview :

- The Manager - Organization Development (Certified) is responsible for designing, governing, and continuously enhancing enterprise-wide learning architecture and Certified programs across Blue Dart.

- The role owns strategic design, curriculum governance, quality assurance, learning effectiveness measurement, and innovation of flagship learning initiatives. Regional OD Managers are responsible for execution and delivery in alignment with the standards defined by this role.

- This position plays a critical role in strengthening leadership capability, functional excellence, and cultural alignment through structured and scalable learning interventions. - Job Purpose :

- To architect and govern enterprise learning frameworks and Certified programs that enhance leadership readiness, functional capability, and business performance while ensuring consistency, quality, and measurable impact across regions. - Key Roles & Responsibilities :





- Enterprise Learning Architecture**

- Design and maintain enterprise learning roadmap aligned to business priorities.

- Define structured learning pathways for first-time managers, mid-level leaders, and senior leaders.

- Establish competency-based learning frameworks across functions. - Certified Program Strategy & Governance

- Own curriculum design and governance of Certified programs (CES, CEM, Sales, HR, Safety).

- Define eligibility criteria, evaluation methodology, certification standards, and governance protocols.

- Standardize facilitator guidelines and learning delivery frameworks.

- Conduct periodic program reviews to ensure relevance and rigor. - Succession Planning & Leadership Pipeline Strategy

- Define enterprise succession planning methodology and readiness definitions.

- Identify critical roles (SMT-2 and business-critical) and create coverage dashboards.

- Establish governance for Individual Development Plan (IDP) tracking.

- Design successor assessment frameworks and readiness mapping guidelines.

- Align succession strategy with internal mobility and TA pipeline creation. - Learning Effectiveness & Analytics

- Define measurement framework for learning impact (pre-post assessments, behavioral change metrics, ROI indicators).

- Publish enterprise learning dashboards.

- Analyze trends and recommend enhancements based on data insights.. - Governance & Quality Assurance

- Develop standardized documentation templates and SOPs for learning programs.

- Ensure consistency of curriculum across regions.

- Maintain audit-ready learning documentation and compliance records. - Continuous Improvement & Innovation

- Benchmark learning frameworks against industry b

📌 Manager - Organization Development (Certified), Hqc (Mumbai)
🏢 Dhl
📍 Mumbai