Process reservations of rooms by mail, telephone, or through central reservation systems referral, sales calls, other departments, and through online travel agents..

- To handle all information on the type of rooms available as well as their location and layout.
- To handle the selling status, rates, and packages plans.
- Create and maintain reservation records by date of arrival and alphabetical listing.
- Communicate reservation information to the Hostel Managers immediately.
- Processes cancellations and modifications and promptly relays this information to the Hostel Managers.
- To handle guaranteed reservations and no-shows effectively.
- Process advance deposits on reservations.
- Tracks future room availabilities based on reservations.
- Help to develop room revenue and occupancy forecasts.
- Prepare expected arrival list for Hostel Manager / Management use.
- Assist in preregistration activities when appropriate.
- Monitor advances deposit requirements.
- Handle daily correspondence, respond to inquiries and makes reservations as needed.
- Makes sure that files are kept up to date.




- Getting information about areas of interest in order to target more clients in particular location based on the requirements.
- Making arrangements for site visit through Hostel Managers.
- Track future room availability on the basis of reservations and helps develop forecasts for room revenue and occupancy.
- To be fully aware of and adhere to health and safety, fire, and bomb threat procedures.
- Willing to undertake any reasonable request made by management in any other areas of the Organization.
- Open and close the availability as and when required of hostels in all the dash boards, distributing channels and on the hostel website.
- Configuring rates on the hostels in property management system.
- Update hostel website, social media accounts as and when required.
- Timely updating of events, highlights, website, social media accounts and SEO.
- Create post and seasonal greetings for social media accounts and highlighting the advantages and selling point of hostels.

Pay: ₹2,000.00 - ₹25,000.00 per month

Perks :

- Commuter assistance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Bookings Officer (Chepauk)
🏢 GALAXY FACILITY SERVICES
📍 Chepauk