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Business Operations Manager

Overview

The Business Operations Manager is responsible for managing and executing key operational activities in support of an aligned business unit or delivery unit. The Business Operations Manager partners closely with business leaders and operations leadership to ensure efficient operations, compliance with firm policies, and continuous improvement aligned to strategic objectives.

Consulting Operations

This role is located in either the Hyderabad or Noida office and aligns with the Consulting Business Unit. The manager will focus on advancing operational support to India team members and execute various processes specific to in-country team members, including:

- Expense and in-country travel approval; coordinated travel to US, when applicable
- Serve as the liaison between Consulting leaders and in-country experienced Talent Acquisition team
- Coordinate and execute the onboarding activities specific to Consulting for in-country team members for both campus and experienced hires




- Serve as the manager of campus related processes in coordination with Talent Acquisition, Consulting leadership and operations; including establishment of campus goals, attending campus events (as needed), running the Consulting 101 onboarding sessions, managing the offer process and conversion of interns to full-time employees
- Develop and provide regular reporting on activities within the Consulting GCC team
- Prepare various financial analysis and reporting for business insights for the GCC and across Consulting
- Support Consulting GCC representatives in collaboration with Consulting operations

Overall Responsibilities (Essential Job Functions)

- Manage and coordinate core business operations activities to support the objectives of an aligned business unit or department.
- Lead execution of operational initiatives across areas such as talent development, talent acquisition support, risk management, quality assurance, and reporting.
- Oversee preparation and analysis of operational and financial reporting, identifying trends, risks, and opportunities for leadership.
- Partner with business leaders to support workforce planning, resource coordination, and organizational changes.
- Coordinate and manage operational projects from initiation through completion, ensuring scope, timelines, and deliverables are met.
- Support compliance with policies, procedures, and operational standards; including risk mitigation.
- Develop, implement,



and refine operational processes, tools, templates, and metrics to improve efficiency and effectiveness.
- Support development and execution of communications and change initiatives to align stakeholders and reduce duplication.
- Serve as a point of escalation for operational issues and support resolution in collaboration with stakeholders.
- Provide guidance, coaching, and informal leadership to junior operations staff as applicable.

Qualifications

- Bachelor’s degree in Business, Finance, Human Resources, Operations, or a related field; or equivalent experience.
- 5-8+ years of experience in business operations or related roles; including experience working in a GCC environment.
- Demonstrated experience coordinating projects, reporting, and operational processes.
- Strong analytical skills with the ability to translate data into insights.
- Experience working in dynamic, matrixed environments supporting multiple stakeholders.
- Proficiency with common productivity, reporting, and collaboration tools.

Preferred Qualifications and Skills

- Strong organizational, prioritization, and problem-solving skills.
- Effective written and verbal communication abilities.
- Ability to work independently while collaborating across teams.
- Experience supporting professional services or similar environments.
- Demonstrated interest in continuous improvement and operational excellence.

Our Benefits : At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow : We will nurture your talent in an inclusive culture that values diversity. You will have

📌 Business Operations Manager (Noida)
🏢 Crowe Capability Center – India
📍 Noida