About the role :

- As a Resort Sales Executive at Mighty Magpie, you will be the first human point of contact for resort, hotels & villa enquiries generated through our digital marketing campaigns.
- Your job : take warm, interested leads and convert them into confirmed bookings for our resort clients.
- You will not do cold calling. Every lead you speak to has already shown interest — your job is to understand their needs and help them say yes.

What you will do :

- Respond to inbound resort enquiries via WhatsApp, phone, and Instagram DM — within 2 hours of receiving them.
- Understand the client's requirement — dates, number of guests, occasion, budget, and preferences
- Share relevant resort packages, pricing, and availability clearly and confidently
- Follow up with interested leads — send reminders, answer questions, and handle objections warmly
- Confirm bookings — collect booking details, coordinate with the resort, and ensure the customer is handed over smoothly
- Maintain a daily lead tracker — update status of every enquiry (new, in progress, confirmed, lost)




- Share a weekly report with the team — leads received, conversations had, bookings confirmed, reasons for lost leads
- Build rapport with repeat customers and encourage referrals
- Coordinate with resort owners or managers when needed to confirm availability or customise packagesWhat we are looking forExcellent communication skills in Hindi and English — friendly, confident, and transparent
- Comfortable with WhatsApp, Instagram DM, and phone calls as primary work tools
- Self-driven — you follow up without being told, you don't let leads go cold
- Organised — can manage 20-30 active conversations at once without losing track
- Positive attitude — resorts sell experiences, and your energy should match that
- Freshers welcome — if you have the right attitude, we will train you

Job Types : Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Hospitality Sales Executive - Resorts, Hotels & Villas (Nashik)
🏢 MIGHTY MAGPIE
📍 Nashik