Job Title: Service Associate - PVR Cinemas

- Role Overview

A Service Associate at PVR Cinemas is responsible for delivering excellent customer service to guests, ensuring a smooth and enjoyable movie-going experience. The role involves handling ticketing, food & beverage service, and maintaining cleanliness and safety standards.

- Key Responsibilities Customer Service
- Greet and assist guests in a friendly and professional manner
- Help customers with ticket bookings, seat selection, and showtime queries
- Resolve customer complaints quickly and politely
- Food & Beverage Operations
- Prepare and serve food items like popcorn, beverages, and snacks
- Handle billing and cash/card transactions accurately
- Maintain hygiene and cleanliness at concession counters
- Theatre Operations
- Guide guests to their seats and assist during entry/exit
- Ensure cinema halls are clean before and after shows




- Monitor audience behavior and report any issues
- Skills & Requirements
- Good communication and interpersonal skills
- Customer-focused attitude
- Basic knowledge of cash handling and billing
- Ability to work in shifts, weekends, and holidays
- Team player with a positive attitude
- Eligibility
- Minimum: 10th / 12th pass
- Prior experience in hospitality or retail is a plus (not mandatory)
- Working Conditions
- Rotational shifts (including late evenings, weekends, holidays)
- Fast-paced setting

*Career Growth

- Opportunities to grow into roles like Team Leader, Supervisor, or Duty Manager within PVR Cinemas

Job Types : Full-time, Fresher

Pay: From ₹11,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

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