Account Manager-Sales (2W)Account Manager (2W).

MISSION : Develop his business portfolio (geographical or segmentation, etc) through the sales of offers (product/service/solution) to Customer (Direct, Indirect, Profesisonal End User, Dealer)

KEY EXPECTED ACHIEVEMENTS Account Management

- Gathers information from the customer to understand their needs and detailed requirements. :

- Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop). :

- Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments. :

- Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests. :

- Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met. :

- Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy. :

- Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.

Opportunity Management

- Develops sales action plans for targeting leads, converting them into sales. :

- Manages own territory by allocating time and resources. :

- Develops and maintains mid-term territory plans. :

- Gathers and disseminates competitor market intelligence. :

- Maintains and updates customer target list. :

- Participates in strategic lead generation and development of target markets. :

- Identifies recent,



profitable business potential in specific markets. :

- Monitors partnership arrangements to ensure that the objectives of the partnership remain on target. :

- Influences various partnerships to meet multiple goals. :

- Analyzes complex information, identifies patterns and implications; understands that the root cause of an issue may initially appear to be unrelated to the issue.

Product, Service & Industry Knowledge

- Pitches own organization against competition in generic terms. :

- Identifies related industries that may have an impact on own industry :

- Matches product knowledge to the implicit needs of the customer. :

- Troubleshoots product related problems.

Negotiating

- Reaches mutually acceptable solutions in straightforward, formal negotiations with internal or external stakeholders (e.g., negotiates with external contractors on straightforward service delivery; negotiates with other departments on cost sharing). :

- Selects an approach to negotiation based on an understanding of each party’s interests and priorities.

Customer Value Management

- Develops and executes channel and customer promotions/programs that leverage national brand ideas/thinking and consumer insights to drive increased consumer preference and customer activity. :

- Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organization’s objectives. :

- Identifies business opportunities based on knowledge of clients, markets, products and services. :

- **Coordinates planning activities with other functions and stakeholders within the organization.

📌 Account Manager-sales (2w) (Chennai)
🏢 Michelin
📍 Chennai