ob Description (JD) - Sales Coordinator

Position : Sales Coordinator Department : Sales & Marketing Location : [Location] Reporting To : Sales Manager / Head of Sales

Job Summary

Key ResponsibilitiesSales Support

- Prepare and send quotations, proposals, and price lists to customers.
- Follow up with customers regarding quotations and orders.
- Assist the sales team in achieving sales targets.
- Maintain records of inquiries, quotations, and orders.

Order Processing & Coordination

- Receive and process customer purchase orders.
- Coordinate with production and dispatch teams to ensure timely delivery.
- Track order status and update customers regularly.
- Resolve order-related issues and customer concerns.

Customer Relationship Management

- Maintain strong relationships with existing customers.
- Ensure high levels of customer satisfaction through prompt support.
- Collect customer feedback and share it with management.

Documentation & Reporting

- Maintain customer databases and sales records.
- Generate daily, weekly, and monthly sales reports.
- Update CRM and ERP systems with customer and order information.
- Manage sales-related documentation and filing.

Coordination with Internal Departments

- Work closely with Production, Dispatch, Accounts, and Procurement teams.
- Coordinate payment follow-ups with customers and accounts department.




- Support inventory planning by sharing sales forecasts and order requirements.

Qualifications :

- Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
- 1-3 years of experience in sales coordination, customer service, or sales support.
- Freshers with strong communication and organizational skills may also apply.

Skills Required

- Excellent verbal and written communication skills.
- Strong MS Excel, Word, and PowerPoint skills.
- Knowledge of CRM/ERP software is preferred.
- Valuable organizational and multitasking abilities.
- Strong follow-up and coordination skills.
- Attention to detail and problem-solving ability.

Preferred Experience (Manufacturing Industry)

- Experience in plastics, water tanks, pipes, fittings, or manufacturing industries will be an advantage.
- Familiarity with order processing, dispatch coordination, and dealer/customer management.

Key Performance Indicators (KPIs)

- Timely quotation submission.
- Order processing accuracy.
- On-time delivery coordination.
- Customer satisfaction and response time.
- Sales report accuracy and data management.
- Collection and payment follow-up effectiveness.

CTC : ₹[As per company standards] Working Days : [5/6 Days] Employment Type : Full-Time

Company : Ganesh Gouri Industries Pvt. Ltd. (or your company name

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Coordinator (Nagpur)
🏢 Ganesh Gouri Industries
📍 Nagpur