11 Nov
|
Ctrl Alt Communications
|
Uppal
11 Nov
Ctrl Alt Communications
Uppal
The Female Front Office Receptionist will serve as the first point of contact for customers and visitors at the service center while also providing essential administrative support. This dual role requires efficiently managing front desk operations, customer coordination, and office support activities to ensure smooth daily operations at the service center.
Key Responsibilities
- Greet customers and visitors professionally and assist them with service-related inquiries.
- Register customer details, create job cards, and update service records.
- Coordinate with technicians regarding device diagnostics, repair status, and delivery timelines.
- Schedule service appointments and manage walk-in customers efficiently.
- Explain service charges, prepare invoices, handle billing, and collect payments.
- Answer phone calls, WhatsApp inquiries, and follow up with customers regarding service updates.
- Maintain front desk cleanliness and organize customer documentation.
- Support branch operations with basic administrative and office-related tasks.
- Ensure customer satisfaction by providing clear communication and timely updates.
Required Skills & Qualifications
- Minimum qualification: Intermediate / Degree preferred.
- Prior experience in a mobile or laptop service center is an advantage.
- Freshers also can walk-in.
- Basic knowledge of mobile and laptop repair processes.
- Good communication skills in Telugu, English, and Hindi.
- Basic computer knowledge (billing software, MS Office, data entry).
- Ability to multitask and handle customers professionally.
Work Location
- Uppal Branch :
- Vanasthalipuram Branch
Why Join Us
- Friendly work environment
- Opportunity to learn technical service operations
- Reliable job with growth opportunities
Job Types : Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits :
- Flexible schedule
- Paid sick time
Work Location: In person
📌 Front Desk Receptionist (Uppal)
🏢 Ctrl Alt Communications
📍 Uppal