About the Role : Key Responsibilities : Hardware Maintenance & Troubleshooting

Diagnose and repair hardware-related issues in computers, laptops, printers, scanners, and other electronic gadgets.

Install, configure, and maintain IT hardware and peripheral devices.

Perform routine maintenance and preventive checks to ensure smooth functioning of systems.

Coordinate hardware upgrades and replacements when required.

Wiring & Technical Support

Possess basic wiring knowledge for troubleshooting minor electrical/network-related issues.

Assist in setup and maintenance of office hardware infrastructure.

Coordinate with electricians or technical vendors when advanced support is required.

Documentation & Reporting

Maintain and update Excel sheets for hardware inventory, issue tracking, service records, and asset management.

Prepare regular technical reports, maintenance reports, and status updates.

Keep records of repairs, replacements, warranties, and vendor services.

Vendor & AMC Coordination

Communicate and coordinate with AMC (Annual Maintenance Contract) providers for servicing and issue resolution.

Follow up with vendors regarding repairs, maintenance schedules, and technical support.





Ensure timely servicing of office equipment under AMC agreements.

General Support Provide day-to-day technical assistance to employees for hardware-related concerns.

Ensure proper functioning and mínimal downtime of office equipment.

Required Skills & Qualifications : Basic knowledge of computer hardware, printers, and electronic devices troubleshooting.

Familiarity with basic electrical wiring/network cabling.

Valuable working knowledge of Microsoft Excel and report preparation.

Strong communication skills for handling vendors and AMC providers.

Problem-solving mindset with attention to detail.

Ability to manage multiple technical tasks efficiently.

Preferred Qualification : Diploma / Certification in Hardware & Networking / ITI / Electronics / Computer Hardware preferred.

Prior experience in a similar role will be an added advantage.

Experience : 1-3 years preferred (Freshers with good technical knowledge may also apply).

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Health insurance
- Life insurance

Work Location: In person

📌 Hardware Technician (Ballygunge)
🏢 BAID
📍 Ballygunge