Job Description - Facility / House Manager : Position: Facility / House Manager : Job Summary : The role requires excellent organizational skills, leadership, attention to detail, and the ability to deliver exceptional hospitality while maintaining complete confidentiality and professionalism.

Key Responsibilities :

- Manage the overall day-to-day operations of the residence, ensuring smooth and effective functioning of all household and facility-related activities.
- Supervise, train, schedule, and monitor the performance of housekeeping, butler, kitchen, maintenance, and support staff.
- Ensure five-star hospitality standards in food & beverage service, guest handling, table setup, and special events.
- Coordinate with chefs and kitchen staff to ensure timely meal planning, inventory management, and quality service.
- Oversee facility maintenance, including HVAC, electrical, plumbing, security systems, landscaping, and preventive maintenance through external vendors.
- Manage housekeeping operations to maintain impeccable cleanliness, hygiene, and presentation throughout the property.
- Handle procurement and inventory of household supplies, F&B; items, cleaning materials, and operational equipment.
- Coordinate repairs, annual maintenance contracts (AMCs), and vendor services while ensuring cost efficiency and service quality.
- Plan and execute family gatherings, formal dinners,



and private events with attention to detail and luxury service standards.
- Prepare operational budgets, monitor expenses, and maintain records of purchases and vendor payments.
- Ensure compliance with safety, security, and emergency procedures within the residence.
- Maintain effective communication with the principals, promptly addressing requests while ensuring complete discretion and confidentiality.
- Develop and implement standard operating procedures (SOPs) to improve operational efficiency and service quality.
- Graduate in Hospitality Management or a related discipline.
- Minimum 5-8 years of experience in Facility Management, House Management, Butler Operations, or Hospitality Management.
- Experience in managing large residences, luxury villas, guest houses, or hospitality facilities will be an added advantage.
- Strong leadership, vendor management, budgeting, and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- High level of professionalism, integrity, discretion, and attention to detail.
- Proficiency in Microsoft Excel, inventory management, and basic reporting is preferred.

Preferred Industry :

- Luxury Hotels (5-Star)
- Private Residences
- UHNI/VIP Households
- Luxury Resorts
- Premium Clubs
- Corporate Guest Houses
- High-End Hospitality Services

📌 Facility/ House Manager (Mumbai)
🏢 Elite Butlers
📍 Mumbai