Interested Candidates - Please send cv on (phone hidden) - please read JD before sending! Only Mumbai Candidates, we are looking for candidates from the beauty, pharma, retail brands / POSM Industry only (Immediate Joiners)

Candidates from BPOs and ITEs please do not apply to this job.

The maximum budget for the position is 7-8lpa, please do not apply without going through JD

Only Mumbai Candidates Apply

Key Skills - Reccee , ATL BTL Activations , offline branding , displays, signages

Company: Brandola Marketing Solutions Pvt. Ltd.

Location: Mumbai

Experience: 4–8 Years

Industry: POSM | Retail Branding | BTL | Offline Advertising | Brand Activation

About Brandola

Brandola Marketing Solutions is an offline branding and marketing execution company specialising in POSM, retail visibility, in-store branding and on-ground brand execution across multiple cities.

We are looking for a agile and client-focused Client Servicing Manager who can manage key accounts, understand client requirements, drive project coordination and ensure seamless execution of branding campaigns.

Key Responsibilities

1. Client Relationship & Account Management

- Act as the primary point of contact for assigned clients and key accounts.
- Build and maintain strong, long-term client relationships.
- Understand client business objectives, branding requirements and campaign expectations.
- Conduct regular client meetings, follow-ups and project review discussions.
- Proactively identify opportunities for account growth and additional business.

2. Brief Management & Project Coordination

- Understand and interpret client briefs for POSM, retail branding and in-store visibility projects.




- Coordinate with internal design, creative, production, procurement and operations teams.
- Ensure accurate communication of client requirements and project specifications.
- Monitor project timelines, deliverables and execution milestones.
- Ensure projects are delivered within agreed timelines and quality standards.

3. POSM & Retail Branding Execution

- Handle client requirements related to standees, danglers, signage, display units, kiosks, posters, branding installations and other POSM materials.
- Coordinate with production and execution teams for material development, fabrication, printing and installation.
- Track project progress across multiple cities and locations.
- Ensure timely sharing of execution photographs, reports and completion updates with clients.

4. Commercials & Business Coordination

- Prepare project estimates, quotations and commercial proposals.
- Coordinate with internal teams for costing, budgeting and vendor quotations.
- Monitor project budgets, billing milestones and commercial approvals.
- Coordinate client purchase orders, invoices and payment follow-ups.
- Ensure project profitability and adherence to approved commercials.

5. Client Communication & Escalation Management

- Handle client queries, feedback and escalations professionally.




- Ensure timely resolution of execution-related challenges.
- Maintain transparent communication regarding project status, delays and corrective actions.
- Conduct post-project reviews and gather client feedback.
- Maintain high standards of client satisfaction and service delivery.6. MIS & Account Reporting
- Maintain client-wise project trackers and account records.
- Prepare regular project status reports and execution MIS.
- Track pending approvals, quotations, purchase orders and billing.
- Maintain documentation of client communications and project closures.

Desired Candidate Profile
- 4–8 years of experience in Client Servicing, Key Account Management or Account Management.
- Mandatory experience in POSM, BTL, Retail Branding, Offline Advertising or Brand Activation.
- Experience handling corporate clients and multiple accounts simultaneously.
- Good understanding of POSM production, printing, fabrication and installation.
- Strong project coordination and stakeholder management skills.
- Experience in preparing quotations, costing and commercial proposals.
- Excellent verbal and written communication skills.
- Strong negotiation, presentation and problem-solving abilities.
- Proficiency in MS Excel, PowerPoint and project management tools.

Preferred Industry Background

Candidates from the following sectors are encouraged to apply:

- POSM and Retail Branding Agencies
- BTL and Brand Activation Agencies
- Offline Advertising and Marketing Agencies
- In-store Branding and Visual Merchandising Companies
- Retail Display and Signage Companies
- Integrated Marketing and Brand Execution Agencies

📌 Client Servicing Executive / Manager (Mumbai)
🏢 Brandola
📍 Mumbai