Front Office Executive (Receptionist) (Lakkidi)

Front Office Executive (Receptionist) (Lakkidi)

11 Nov
|
GREENESCAPES RESORTS AND HOSPITALITY MANAGEMENT PRIVATE
|
Lakkidi

11 Nov

GREENESCAPES RESORTS AND HOSPITALITY MANAGEMENT PRIVATE

Lakkidi

Senior Front Office Executive - Jungle Park Resort, Wayanad

Location : Vythiri, Wayanad Employment Type : Full-Time Salary : ₹20,000 - ₹25,000 per month Accommodation & Meals : Provided

About Us

Jungle Park Resort is a luxury jungle retreat located atop one of Wayanad's highest mountains, approximately 4,500 ft above sea level. Surrounded by 900 acres of dense rainforest and overlooking a misty lake, the resort offers guests a unique blend of wilderness, comfort, and authentic hospitality.

We are looking for a passionate and guest-focused Front Office Executive who enjoys nature, loves interacting with people, and is comfortable living and working in a peaceful forest environment.

Key Responsibilities

- Welcome guests and manage smooth check-in and check-out procedures.
- Handle reservations, room allocations, and guest requests efficiently.
- Coordinate with housekeeping, kitchen, maintenance, and operations teams to ensure seamless guest experiences.
- Maintain guest records and update PMS/front office systems accurately.
- Assist guests with information about resort activities, sightseeing, jeep safaris, nature experiences, and local attractions.
- Handle guest feedback and complaints promptly and professionally.
- Prepare daily reports and maintain front office documentation.
- Ensure high standards of hospitality and guest satisfaction throughout the guest journey.
- Support resort operations whenever required.

Requirements :

- Minimum 2 years of experience in Front Office, Guest Relations, Reception,



or a similar hospitality role.
- Good communication skills in English.
- Friendly, confident, and guest-focused personality.
- Basic computer knowledge and familiarity with hotel reservation systems/PMS.
- Strong organizational and problem-solving abilities.
- Ability to work independently and take ownership of front office operations.
- Comfortable living and working in a remote resort environment.
- Interest in nature, outdoor experiences, and interacting with guests from diverse backgrounds.
- Willingness to occasionally assist guests with short nature walks or outdoor activities when required (not a full-time naturalist role).
- Experience in resorts, eco-resorts, plantation resorts, luxury homestays, or nature-based hospitality properties.
- Enjoys nature, peaceful surroundings, and outdoor environments.
- Positive attitude, enthusiasm, and willingness to learn.
- Ability to create memorable guest experiences through genuine hospitality.

Perks & Benefits

- Accommodation and meals provided.
- Work in one of Wayanad's most unique jungle resort settings.
- Opportunity to interact with guests from across India and abroad.
- Career growth opportunities within a growing hospitality management company.
- Be part of a young, dynamic, and passionate team.

To Apply

or WhatsApp +919746060985

Join us in the heart of the rainforest, where hospitality meets nature.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks :

- Food provided
- Leave encashment

Work Location: In person

📌 Front Office Executive (Receptionist) (Lakkidi)
🏢 GREENESCAPES RESORTS AND HOSPITALITY MANAGEMENT PRIVATE
📍 Lakkidi

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