Job Title: Front Desk Executive & Social Media Coordinator - Real EstateAbout the Role Key Responsibilities Client Relations & Front Desk Management - Welcome and assist walk-in clients, visitors, and business associates in a professional and courteous manner. - Understand client requirements and connect them with the appropriate sales consultant or property advisor. - Ensure a positive and memorable customer experience from the first interaction. - Handle client inquiries and provide basic information regarding projects, properties, and services. Communication & Inquiry Management - Maintain detailed records of client interactions, inquiries, and follow-up activities. - Coordinate appointments, meetings, and property site visits for prospective clients. - Ensure timely responses to customer queries across all communication channels. Property & Sales Coordination - Assist the sales team with scheduling property viewings, client meetings, and site visits. - Coordinate with builders, channel partners, investors, and clients to ensure seamless communication. - Prepare and maintain client documentation and appointment schedules. - Support lead generation and follow-up activities. Social Media Management - Manage and maintain the company's social media platforms including Instagram, Facebook, LinkedIn, YouTube, and other relevant channels. - Create and schedule engaging posts, reels, stories, property updates, and promotional content. - Monitor social media engagement and respond to comments, messages, and inquiries. - Develop content calendars and ensure consistent brand communication. - Stay updated with industry trends and social media best practices. Content Creation & Digital Marketing - Create compelling content for social media, advertisements, property listings, blogs, and marketing campaigns. - Design basic promotional creatives, brochures, banners, and digital marketing materials using tools such as Canva or similar platforms. - Assist in creating video content, property walkthroughs, reels, and client testimonials.



- Write engaging captions, promotional copy, and marketing content to increase audience engagement and lead generation. - Coordinate photography and videography requirements for property marketing. Advertisement Management - Create, publish, and manage online advertisements across social media platforms and property portals. - Upload and maintain property listings on relevant real estate websites and digital platforms. - Assist in executing lead-generation campaigns through Facebook, Instagram, Google, and other digital channels. - Track campaign performance and prepare basic reports on engagement and lead conversions. Database Management - Maintain accurate client records and lead databases. - Track follow-ups, inquiries, and sales pipeline activities. - Generate periodic reports on leads, customer interactions, and marketing performance. - Ensure data accuracy and confidentiality. Office Administration - Maintain a clean, organized, and welcoming reception area. - Manage office supplies, inventory, courier services, and correspondence. - Support administrative and operational activities as required. - Coordinate internal meetings and maintain office schedules. Experience - 1-3 years of experience in Front Desk Operations, Customer Service, Administration, Social Media Management, or Digital Marketing. - Experience in Real Estate, Hospitality, or Digital Marketing will be an added advantage. Skills & Competencies - Excellent verbal and written communication skills in English, Hindi, and Marathi. - Strong customer service and interpersonal skills. - Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software. - Knowledge of social media platforms and content management tools. - Basic graphic design skills using Canva, Photoshop, or similar software. - Understanding of digital advertising and social media marketing. - Ability to create engaging content and marketing campaigns. - Robust organizational, multitasking, and problem-solving abilities. - Professional appearance and positive attitude. Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

📌 Receptionist & Front Office Executive (Pune)
🏢 RP Exports
📍 Pune