11 Nov
|
MAYUR SIMRAN RAJPURA
|
Rajpura
11 Nov
MAYUR SIMRAN RAJPURA
Rajpura
A hotel receptionist is the first point of contact for guests, responsible for creating a welcoming atmosphere, managing reservations, and ensuring smooth communication between guests and hotel staff.
- Key Responsibilities
- Guest check-in/out : Handle arrivals, departures, and room assignments efficiently.
- Customer service : Provide information about hotel services, local attractions, and resolve guest inquiries or complaints.
- Payment handling : Manage billing, process payments, and maintain accurate records.
- Communication : Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
- Administrative tasks : Maintain guest records, update databases, and prepare daily reports.
- Skills & Qualifications
- Interpersonal skills : Friendly, approachable, and professional demeanor.
- Organizational ability :
Strong multitasking and time management skills.
- Technical knowledge : Familiarity with hotel management software and booking systems.
- Language proficiency : Fluency in English; knowledge of additional languages is a plus.
- Problem-solving : Ability to handle unexpected situations calmly and effectively.
- Desired Qualities
- Positive attitude and professional appearance
- Strong attention to detail
- Ability to work flexible schedule, including weekends and holidays
- Team-oriented mindset with a focus on guest satisfaction
Pay: From ₹12,000.00 per month
Work Location: In person
📌 Hotel Receptionist (Rajpura)
🏢 MAYUR SIMRAN RAJPURA
📍 Rajpura