11 Nov
|
Cushman E Wakefield
|
Bengaluru
11 Nov
Cushman E Wakefield
Bengaluru
Job Title
Executive - Guest Relations Job Description Summary
Requisition Field
Description
Example
Job Posting Title
Market appropriate job title
Executive - Guest Relationship
Job Description Summary
Purpose of the role in 1-2 sentences
Responsible for effective and effective operations of all electromechanical systems and other associated services for assigned Towers in the Shift
3-5 bullet points of specific duties
About the Role : Ensuring the reception area is clean, tidy, secure and in line with workplace safety requirements & Housekeeping upkeep perspective.
- Handling calls at reception and EPBAX management.
- Managing all incoming calls and direct it to the respective departments/stake holders.
- Maintaining all the front desk records and registers (visitor log, Issual of badges as per the RBD Ferns Icon security process).
- Maintaining all contractors’ registers (In and out, attendance etc.)
- Handing client visits/arrangements in coordination with facility teams.
- Monitor conference room bookings and coordinate meeting rooms’ setup for specific requests during client visit in coordination with Admin/facility coordinator.
- Coordination with vendor for food and beverage supplies during client/team meetings.
- Ensuring effective organizing of Meetings/Events.
- Greet and guide visitors / clients, informing staffs of their arrival.
- Maintain visitors/contractors’ registration.
- Meeting room/conference room booking and arrangement in coordination with support team for RBD Ferns Icon visitors/clients.
- Handle and redirect incoming calls as required.
3-5 bullet points of key selection criteria
About You :
- 1. Primary Responsibilities:
- Ensuring exceptional guest experiences and satisfaction.
- Handling guest complaints and resolving issues promptly.
- Coordinating with various departments to meet guest needs.3. Guest Interaction:
- Greeting and welcoming guests.
- Providing personalized service and recommendations.
- Building rapport and fostering loyalty.
INCO: “Cushman & Wakefield”
📌 Executive - Guest Relations (Bengaluru)
🏢 Cushman E Wakefield
📍 Bengaluru