Executive - Guest Relations (Bengaluru)

Executive - Guest Relations (Bengaluru)

11 Nov
|
Cushman E Wakefield
|
Bengaluru

11 Nov

Cushman E Wakefield

Bengaluru

Job Title

Executive - Guest Relations Job Description Summary

Requisition Field

Description

Example

Job Posting Title

Market appropriate job title

Executive - Guest Relationship

Job Description Summary

Purpose of the role in 1-2 sentences

Responsible for effective and effective operations of all electromechanical systems and other associated services for assigned Towers in the Shift

3-5 bullet points of specific duties

About the Role : Ensuring the reception area is clean, tidy, secure and in line with workplace safety requirements & Housekeeping upkeep perspective.

- Handling calls at reception and EPBAX management.
- Managing all incoming calls and direct it to the respective departments/stake holders.
- Maintaining all the front desk records and registers (visitor log, Issual of badges as per the RBD Ferns Icon security process).
- Maintaining all contractors’ registers (In and out, attendance etc.)
- Handing client visits/arrangements in coordination with facility teams.




- Monitor conference room bookings and coordinate meeting rooms’ setup for specific requests during client visit in coordination with Admin/facility coordinator.
- Coordination with vendor for food and beverage supplies during client/team meetings.
- Ensuring effective organizing of Meetings/Events.
- Greet and guide visitors / clients, informing staffs of their arrival.
- Maintain visitors/contractors’ registration.
- Meeting room/conference room booking and arrangement in coordination with support team for RBD Ferns Icon visitors/clients.
- Handle and redirect incoming calls as required.

3-5 bullet points of key selection criteria

About You :

- 1. Primary Responsibilities:

- Ensuring exceptional guest experiences and satisfaction.

- Handling guest complaints and resolving issues promptly.

- Coordinating with various departments to meet guest needs.3. Guest Interaction:

- Greeting and welcoming guests.

- Providing personalized service and recommendations.

- Building rapport and fostering loyalty.

INCO: “Cushman & Wakefield”

📌 Executive - Guest Relations (Bengaluru)
🏢 Cushman E Wakefield
📍 Bengaluru

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