Company Description

Food Matters Group, founded in October 2011 by Gauri Devidayal and Jay Yousuf, has played a key role in creating some of Mumbai’s renowned hospitality brands. These include The Table, Mag St., Mag St. Bread Co, Magazine St. Kitchen, The Table Farm, and Iktara. The group specializes in diverse food and beverage services, ranging from dining and delivery to event experiences, catering, and gifting. With a passion for delivering exceptional culinary experiences, Food Matters Group is a leader in the hospitality industry.

Role Description

We are seeking a full-time Guest Relations Executive to join our team. This on-site role is based in Bandra and involves creating an outstanding guest experience. The Guest Relations Executive will handle guest inquiries, ensure excellent customer service, assist with sales, and manage reception duties. Supporting the smooth running of operations while maintaining a warm and skilled demeanor is central to this role.

Qualifications





- Strong Guest Relations and Customer Service skills to ensure client satisfaction
- Excellent Communication skills to effectively interact with guests and team members
- Experience in Sales to promote services and maximize business opportunities
- Proficiency in managing Receptionist Duties and handling front-of-house responsibilities
- Strong organizational skills, attention to detail, and the ability to multitask
- Prior experience in the hospitality or F&B; industry is a valuable asset
- Proactive attitude with the ability to work effectively in a team setting

Pay: ₹28,000.00 - ₹35,000.00 per month

Benefits :

- Food provided

Education :

- Diploma (preferred)

Experience :

- Guest relations: 3 years (required)

Language :

- English (required)

Work Location: In person

📌 Guest Relation Executive (Bandra West)
🏢 Food Matters India Pvt.Ltd
📍 Bandra West