Front Desk Receptionist

Position : Front Desk Receptionist Location : Gwalior, Madhya Pradesh Employment Type : Full-Time Department : Front Office / Admissions

About the Role

Key Responsibilities

- Greet and attend to students, parents, visitors, and faculty professionally.
- Handle incoming calls and respond to student/parent enquiries.
- Explain basic information about courses, batches, fees, demo classes, schedules, and admission procedures.
- Follow up with prospective students and leads through phone calls and WhatsApp.
- Maintain student enquiry and admission records.
- Schedule and coordinate appointments, counselling sessions, and demo classes.
- Coordinate with faculty and management regarding student requirements.
- Maintain the reception area and ensure smooth day-to-day front-desk operations.
- Assist with admission forms, documentation, and basic computer-related work.
- Maintain daily records of enquiries, follow-ups, visits, and admissions.
- Handle student and parent queries courteously and escalate important matters to the concerned person.




- Support the academy in promotional and admission-related activities when required.

Requirements :

- Good communication skills in Hindi and English .
- Pleasant, confident, and professional personality.
- Good telephone etiquette and interpersonal skills.
- Ability to communicate effectively with students and parents.
- Ability to maintain records and perform routine administrative tasks.
- Prior experience in a receptionist, front-desk, counselling, education, or customer-service role will be preferred.
- Freshers with good communication and computer skills may also apply.

Preferred Qualities

- Confident and presentable
- Polite and patient
- Responsible and punctual
- Positive at handling people
- Organized and detail-oriented
- Able to handle multiple tasks
- Comfortable making follow-up calls
- Basic sales/admission counselling ability

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits :

- Cell phone reimbursement
- Paid time off

Work Location: In person

📌 Front Desk Receptionist (Gwalior)
🏢 Parth IAS Academy
📍 Gwalior