Job Title : Customer Service Executive

Company : Vawsum Schools Pvt. Ltd.

Location : Kolkata (with local and outstation travel)

About Us : Job Overview : Responsibilities :

- Act as the primary point of contact for customers, addressing inquiries and resolving technical or usage-related issues promptly.
- Provide onboarding training, demonstrations, and ongoing support to school clients.
- Travel locally within Kolkata and occasionally to outstation client sites to conduct training sessions, troubleshooting, or client meetings.
- Work closely with internal teams (sales, product, technical) to ensure effective client service delivery.
- Document and track customer feedback, queries, and resolutions.
- Identify opportunities to enhance customer satisfaction and share insights for product improvement.

Qualifications :

- Minimum qualification:



Graduate (any stream).
- Good command of spoken and written English preferred.
- Previous experience in customer support or training will be advantageous.
- Must be open to frequent local travel.
- Good interpersonal, communication, and problem-solving skills.
- Ability to work independently and proactively with mínimal supervision.

Advantages :

- Competitive salary and travel reimbursements
- Opportunities for professional growth in a fast-growing EdTech company
- Positive and supportive work environment

Job Types : Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Customer Service Executive (Kolkata)
🏢 Vawsum Schools
📍 Kolkata