Job title :Customer Support Executive.

Responsibilities :

- Maintaining high sales conversion of sales enquiries on Inbound/Outbound calls.
- To gain product knowledge by handling support tasks before moving into sales.
- Ensure highest level of customer satisfaction on support enquiries via inbound calls/chats.
- Provide knowledgeable answers to questions about product, pricing and availability.

Qualifications:

- Bachelor's (preferred).
- Work experience (voice/chat/non-voice) (minimum 1 year or above) specifically in Sales Process/Customer service/BPO.
- Excellent negotiation, customer service and sales skills.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organizes, and prioritizes work.

Pay: ₹10,024.52 - ₹35,211.32 per month

Perks :

- Health insurance

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- Customer support: 1 year (required)

Work Location: In person

📌 Customer Service Associate (Csa) (Lucknow)
🏢 Techpile Technology
📍 Lucknow