Customer Service Executive / Backend Operations Executive / Data Entry Clerk

Company : Moonstar Overseas Pvt. Ltd. Location : Mohali, Punjab Employment Type : Full-Time Experience : Freshers to 2 Years

About Moonstar Overseas

Moonstar Overseas Pvt. Ltd. is a rapidly growing Logistics BPO organization based in Mohali, providing dispatch, track & trace, accounting support, customer service, and back-office operations to logistics and transportation companies. We are committed to delivering efficient, scalable, and customer-focused solutions while fostering a culture of learning, growth, and excellence.

Job Summary

Key ResponsibilitiesCustomer Service

- Provide accurate information and timely resolutions.
- Maintain high levels of customer satisfaction.
- Escalate complex issues to the appropriate team when required.

Backend Operations

- Process, verify, and maintain operational records.
- Coordinate with internal teams to ensure smooth workflow.
- Update and manage databases with accuracy.
- Support daily operational activities and reporting.

Data Entry

- Enter and update data in company systems and spreadsheets.
- Verify information for accuracy and completeness.
- Maintain confidentiality of company and client information.
- Generate reports and assist with documentation tasks.

Eligibility Criteria

- Excellent verbal and written communication skills ( Mandatory ).




- Valuable typing speed and attention to detail.
- Ability to work in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Graduation preferred; freshers are welcome to apply.

Job Details

- Work Schedule : 5.5 Days Working
- Shift Timing : Rotational Shifts
- Industry : Logistics BPO / Operations / Customer Support
- Employment Type : Full-Time
- Communication Skills : Mandatory

Why Join Us?

- Be part of a fast-growing organization in the Logistics BPO industry.
- Gain exposure to international logistics and transportation operations.
- Work in a dynamic and collaborative environment that values learning and innovation.
- Access opportunities for career growth and professional development.
- Learn valuable customer service, operational, and analytical skills.
- Receive guidance and support from experienced professionals.
- Enjoy a positive workplace culture focused on teamwork and excellence.
- Build a strong foundation for a long-term career in operations and customer support.

If you are passionate about delivering excellent service, enjoy working in a team environment, and are looking to build a rewarding career, we would love to hear from you.

Pay: From ₹300,000.00 per year

Benefits :

- Health insurance

Work Location: In person

📌 Customer Service, Backend Operations, Entry Level Data Clerk (Sahibzada Ajit Singh Nagar)
🏢 Moonstar Overseas
📍 Sahibzada Ajit Singh Nagar