11 Nov
|
NS Ventures
|
Sahibzada Ajit Singh Nagar
11 Nov
NS Ventures
Sahibzada Ajit Singh Nagar
About Company : Dazz Drones is the world's 1st Drone shoot booking app founded in Spain, with Global command centers and operations in 43+ Countries. Dazz Drones connects businesses to the skies through a network of over 1,000+ Certified Drone Pilots Worldwide. Every single day, we successfully complete 250+ Drone Shoots across the Globe, from Real Estate and Travel to Maritime, Events, Film, Vlogs and Enterprise.
About Role : We are looking for a confident and customer-focused Customer Service Executive to handle inbound and outbound customer queries for Dazz Drones. The role involves communicating with customers across global markets, explaining our services, resolving queries and ensuring a high-quality customer experience at all touchpoints.
Key Responsibilities :
- Clearly explain Dazz Drones’ services and offerings to global customers
- Address customer questions, concerns, and service-related issues professionally
- Maintain accurate records of customer interactions and follow-ups
- Coordinate with internal teams to resolve customer queries when required
- Ensure timely responses and high customer satisfaction
- Maintain brand tone and professionalism in all communications
Required Skills & Qualifications
- Excellent English communication skills (verbal and written)
- Ability to communicate confidently with international customers
- Robust customer-handling and problem-solving abilities
- Professional phone etiquette and active listening skills
- Basic computer knowledge and CRM familiarity (preferred)
- Prior experience in telecalling or customer service is an advantage
Job Types : Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Flexible schedule
- Paid sick time
- Paid time off
Education :
- Bachelor's (required)
Experience :
- Customer service: 1 year (required)
Language :
- English (required)
Location :
- Mohali, Punjab (required)
Work Location: In person
📌 Customer Service Executive (Sahibzada Ajit Singh Nagar)
🏢 NS Ventures
📍 Sahibzada Ajit Singh Nagar