We are a growing E-commerce company, specializing in digital goods and services for domestic and international clients. With over 5 years of business experience, we have successfully delivered software and services worldwide through our online platforms.

Position: Customer Support Executive

(In-house, Non-target based)

Responsibilities

- Ensure minimum turnaround time in resolving user queries and complaints.
- Provide friendly, empathetic, and professional customer service at all times.
- Document user feedback and suggest process/product improvements.

Qualifications

- Minimum 1 year of experience in customer service (inbound/outbound support preferred), ideally in e-commerce or internet-based companies.
- Solid communication skills with fluency in Bengali, English,



and Hindi.
- Critical thinking and effective problem-solving ability.
- Strong commitment to the ‘Customer First’ principle.
- Hands-on experience with help desk software and remote support tools is an advantage.

What We Offer

- A collaborative and supportive team environment.
- Non-target based role focused on delivering great service.
- Stable, full-time in-house position (no fieldwork required).

Work Location :Baranagar, North Kolkata

Pay: ₹9,000.00 - ₹26,521.39 per month

Work Location: In person

📌 Customer Support Executive (E-commerce) no Targets (Baranagar)
🏢 ShoperShop
📍 Baranagar