JOB TITLE: International Customer Support Executive

Location : Sector V, Salt Lake, Kolkata (On-site) Salary : ₹15,000 - ₹25,000 per month (Negotiable based on experience) Experience Required : 1-2 Years Employment Type : Full-Time | Permanent Qualification : Graduate Preferred

Job Summary

Key Responsibilities

- Handle inbound and outbound calls with international clients professionally
- Generate leads and identify current business opportunities through outbound calling
- Build and maintain strong relationships with overseas customers
- Follow up with clients regarding inquiries, quotations, and business requirements
- Maintain accurate records of calls, client interactions, and follow-ups in CRM software
- Provide excellent customer service and ensure client satisfaction

Required Skills & Competencies

- Excellent verbal communication skills in English with a clear and professional accent
- Strong interpersonal, negotiation, and convincing abilities
- Confidence in handling international customers and business discussions
- Good relationship management and customer service skills
- Basic knowledge of CRM software (Zoho CRM preferred)
- Ability to work in a target-oriented and fast-paced environment




- Flexibility to work in rotational or night shifts, if required

Eligibility Criteria

- 1-2 years of experience in International Customer Support, International Sales, or International Telecalling
- Experience handling international clients (UAE, Vietnam, Australia, etc.) will be an added advantage
- Graduate or equivalent qualification preferred
- Professional communication etiquette and positive attitude

What We Offer

- Competitive salary package with attractive incentives
- Opportunity to work with international clients and global markets
- Career growth and professional development opportunities
- Supportive and professional work environment

Benefits :

- Health Insurance
- Provident Fund (PF) & ESI benefits as per company policy
- Performance-based incentives and employee recognition

How to Apply

Work Location

In Person - Sector V, Salt Lake, Kolkata

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Application Question(s):

- Experience in International process?
- What is your current salary?

Work Location: In person

📌 International Customer Support Executive (Kolkata)
🏢 Shree Ji Steel
📍 Kolkata