Job Title: Customer Support Executive

Location: Mohali

Job Type: Full-Time

Salary - 23k+ Incentives

Job Summary : Key Responsibilities :

- Handle inbound and/or outbound calls with international customers specifically for US Customers
- Soving customer queries, complaints, and requests in a timely manner
- Provide accurate information regarding products and services
- Ensure customer satisfaction through effective communication
- Maintain call quality standards and meet performance metrics (KPIs)
- Document interactions in CRM tools
- Follow company guidelines and compliance standards

Eligibility Criteria :

- Fresh graduates (any stream) can apply
- Excellent spoken English and communication skills
- Basic computer proficiency (MS Office, typing skills)
- Willingness to work in night/rotational shifts
- Immediate joiners preferred

Required Skills :





- Strong verbal and listening skills
- Problem-solving and analytical ability
- Customer-centric approach
- Ability to work in a fast-paced workplace
- Adaptability and team collaboration

Preferred Skills :

- Good English skills
- Prior internship or customer service exposure (optional)

Salary & Benefits :

- Attractive salary + incentives
- Performance-based bonuses
- Cab/transport facility
- Training and skill development programs

Selection Process :

- HR Screening
- Voice & Communication Round
- Operations Round
- HR Final Round

Job Types : Full-time, Permanent, Fresher

Pay: ₹22,500.00 - ₹23,000.00 per month

Work Location: In person

📌 Hiring for Customer Support Executive (Freshers) (Sahibzada Ajit Singh Nagar)
🏢 GNR Global Services
📍 Sahibzada Ajit Singh Nagar