Designation : Customer Care Executive

Location : Surat, Hazira

Remote Work : No

Employment Type : Full Time

Experience : 1.0 Year To 3.0 Year

CTC Salary : 4.00 LPA To 4.80 LPA

Keywords : Customer Care Executive,Business Relations

Job DescriptionDescription : Role: Customer Care Executive - Business Relations

Key Responsibilities:

- Attend incoming business calls related to franchise opportunities, events, and machine inquiries
- Explain the JuiceTap business model and services to potential clients
- Forward qualified leads to the sales team for closure
- Handle customer and business partner queries professionally
- Coordinate with internal teams for smooth lead management and follow-ups
- Maintain proper records of inquiries, leads, and follow-ups
- Support customer complaint coordination and resolution when required

Requirements :

- Good communication and interpersonal skills




- Confident in handling business inquiries and client conversations
- Strong coordination and follow-up abilities
- Customer service or telecalling experience preferred
- Ability to manage escalations professionally

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Pay: ₹25,000.00 - ₹40,000.00 per month

Advantages :

- Provident Fund

Application Question(s):

- Proven Track Record in Relationship Management & Strong Communication Skills:

- Min 1 year of experience working with Customer Support Executive

- Maintain a high level of customer satisfaction and ensure positive user experiences.

- Good organizational, Excellent communication, and problem-solving skills, with room for development.

Work Location: In person

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