Job description: Company : Green Delight Innovations Private Limited Location : Ganapathy Athipalayam Pirivu Employment Type : Full time

About the Company

Green Delight Innovations Private Limited is one of India’s leading manufacturers of hygiene products, creating plant-based, eco-friendly personal care solutions. Manufactured in certified facilities and recognized with multiple national and state awards for quality and innovation, we are a purpose-driven organization committed to sustainability, customer well-being, and continuous improvement. With a growing team of 55+ employees, we foster a supportive, ethical, and performance-focused work culture that encourages creativity, collaboration, and professional growth.

Position Overview

Key Responsibilities

- Build and maintain strong, long-term relationships with customers, distributors, and retail partners
- Act as the primary point of contact for customer inquiries, orders, and service requests
- Address and resolve customer complaints or concerns in a timely and professional manner
- Coordinate with internal departments (sales, production, logistics) to ensure smooth order processing and delivery
- Monitor customer satisfaction and gather feedback to support product and service improvements
- Maintain accurate customer records and update CRM systems regularly
- Identify opportunities for upselling and cross-selling eco-friendly hygiene products




- Assist in on boarding new customers and partners
- Prepare reports on customer interactions, sales trends, and retention metrics

Required Qualifications

- Bachelor’s degree in Business Administration, Marketing, or a related field
- 0-1 years of experience in customer service, client relationship management, or sales support
- Strong communication and interpersonal skills
- Problem-solving mind set with the ability to handle customer concerns professionally
- Proficiency in MS Office and CRM software
- Ability to work in a collaborative, fast-paced environment

Preferred Skills

- Strong negotiation and relationship-building skills
- Data-driven approach to customer satisfaction and retention

What We Offer

- Opportunity to work in an award-winning, sustainability-focused organization
- Supportive and ethical work culture
- Career growth and learning opportunities
- Competitive salary and performance-based incentives

Interview Process

- Primary Screening
- Communication Round
- Final Round with Management

Contact Details

HR Contact Number : (phone hidden)

Advantages :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

Pay: ₹9,473.46 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Customer Service Assistant (Coimbatore)
🏢 Green Delight Innovations Private
📍 Coimbatore