- Provide accurate information about products and services
- Resolve customer complaints in a timely and skilled manner
- Maintain detailed records of customer interactions
- Follow up with customers to ensure complete issue resolution
- Escalate complex concerns to the appropriate department
- Meet individual and team performance targets
Eligibility Criteria :
- Minimum qualification: 12th pass
- Good verbal and written communication skills
- Strong problem-solving abilities
- Positive attitude and willingness to learn
Skills Required :
- Excellent communication skills
- Customer-focused approach
- Patience and empathy
- Time management skills
- Ability to work in a team environment
What We Offer :
- Training and development programs
- Supportive and friendly work environment
- Career growth opportunities
- Performance-based incentives
- Competitive salary package