Specialist - Enterprise Patch Management Services

Category :Digital & IT

Location :Bangalore, Karnataka, IN**Department

- Global HAM, Print & Patch**

Company- Novo Nordisk Global Business Services (GBS)

Are you passionate about Patching, technology currency, and keeping enterprise systems secure and compliant? We are looking for a Specialist to drive the operations, governance, and continuous improvement of Novo Nordisk's enterprise patch management services. Join us and play a key role in ensuring our global infrastructure remains secure, reliable, and compliant through effective patch and vulnerability management practices.

The position

- As a Specialist - Enterprise Patch Management Services , you will play a critical role in maintaining the security posture and operational stability of Novo Nordisk's global IT landscape. Your responsibilities will include:

- Managing end-to-end patch management activities across clients, servers, databases, and enterprise platforms, ensuring timely remediation of security vulnerabilities.

- Collaborating closely with the Vulnerability Management Office (VMO), IT Security, Compliance teams, Service Managers, and technology owners to align remediation priorities and risk mitigation plans.

- Supporting the Patch Management Service Manager in reviewing monthly Microsoft patch releases, documenting deployment decisions, and tracking implementation progress.

- Coordinating urgent and ad-hoc patching activities with vendors, infrastructure teams, and service owners to address critical security risks.

- Driving and monitoring patch deployment activities executed by operations vendors, ensuring timely execution, quality, and closure of patching activities.

- Monitoring service performance, patch compliance levels, vulnerability trends, and remediation progress,



identifying opportunities for continuous improvement.

- Driving automation and optimisation initiatives to improve patch deployment efficiency, reduce operational effort, and enhance service reliability.

- Maintaining patching documentation, compliance records, deployment plans, risk registers, and audit artefacts.

- Managing and maintaining stakeholder communication channels, including SharePoint sites and regular reporting related to patching and security updates.

- Monitoring vendor security advisories, vulnerability disclosures, and technology updates to proactively address emerging risks.

- Ensuring adherence to Novo Nordisk IT security policies, compliance requirements, audit standards, and enterprise technology standards.

- Contributing to Global Infrastructure Standardisation (GISP/GITO) initiatives by promoting standardised patching and technology currency practices.

Qualifications

- Strong experience (7+ years) in IT infrastructure, patch management, vulnerability management, or related operational services, with at least 4 years of hands-on experience managing enterprise patching activities across diverse technology platforms.
- Solid understanding of ITSM processes and tools (e.g., ServiceNow), with experience working in large global organisations.

Good to have

- Experience with patch compliance reporting, KPI management, and dashboard creation using Power BI, Excel,



or similar platforms.
- Knowledge of vulnerability scoring methodologies and security frameworks such as CVE, CVSS, NIST, and CIS benchmarks.
- Experience working with patch management tools such as SCCM, Microsoft Intune, WSUS, or similar enterprise deployment solutions.
- Knowledge of software lifecycle management, end-of-support (EOS), and technology currency management practices.
- Experience working in regulated environments with compliance, audit, and security governance requirements.
- Exposure to infrastructure automation, scripting, or patch deployment orchestration solutions.

Interpersonal skills

- Excellent communication skills with the ability to engage effectively with technical and non-technical stakeholders across global teams.
- Fluent in spoken and written English.
- Strong stakeholder management and coordination capabilities.
- Analytical mindset with strong problem-solving abilities and a focus on risk reduction.
- Ownership mentality with the ability to drive initiatives independently and deliver results.
- Comfortable working in a global, cross-functional environment with multiple priorities.
- Adaptable and resilient, with the ability to operate effectively under time-sensitive situations and major security events.
- Curious and motivated to continuously learn, improve processes, and stay updated on industry developments.

About the department

- You will be part of the Global HAM, Print & Patch department within the GIWS GBS unit of Novo Nordisk's Enterprise IT organisation, based in Bangalore, India. The team operates in a lean-agile, global service delivery model, working closely with infrastructure teams, security specialists, architects, and service managers across reg

📌 Specialist - Enterprise Patch Management Services (Bengaluru)
🏢 Novo Nordisk
📍 Bengaluru